TomTom My Drive hardly ever connect

ticklepin

Am I the only one to find 'My Drive' a nightmare of uncertainty?

M8TJT · Posted: Fri Apr 10, 2015 4:32 pm Post subject:

Is this our starter for 10? Very Happy

Anita

ticklepin

DennisN · Posted: Fri Apr 10, 2015 11:30 pm Post subject:

Well, I agree with you - I never know if anything will come of plugging in my 1005. Sometimes something, sometimes nothing - my main problem is I don't know what or when or if. And when it's finished, next thing it says is it has another update for me, then again, and again and again.

However, just to cheer you up a little, my Renault R-Link TomTom uses a very similar utility - it is so much worse than MyDrive Connect, honestly.
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

ticklepin

What a relief, I thought it was just me being 'thick'!
It is the uncertainty which is so frustrating.
This morning my unit updated effortlessly, but next time - who knows.
I wish they would sort it out, as well as fixing the matter of the third party pois - esp. yours!

Anita · Posted: Sat Apr 11, 2015 10:04 am Post subject:

Maybe it's the different devices that are the cause of the different experiences. My Via 135 is an earlier generation of TomTom than yours, and is one of the last to accept third party POIs.
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Anita
TomTom VIA 135 - App 12.075
UK map 1130.12368
Samsung Galaxy S21

DennisN · Posted: Mon Apr 13, 2015 8:18 am Post subject:

So I have just updated my 1005. It wouldn't work at the first asking, then it offered three updates - GPSFix, Speed Cameras Europe and MapShare updates 1MB.

As soon as it finished (which took over 15 minutes), it allowed me to disconnect, then came up again and said 1 update available and that was MapShare corrections, 1MB.

Now, I can live with that sillyness, but for one sneaking suspicion - the GPS Fix is always there and you can't untick it. So is the MapShare always there? Or did the first MapShare actually download. Or what?
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

ticklepin

Yes, I was offered an update again this morning - this time it went through without fuss.
However, it was only a map update.
The site, as I remember, offers you 'view update', but then proceeds to do the update [or not do it!] as it feels.
If the updates were dated or identified in some other way, we could perhaps decide if they had been successful, or if we wanted them.

Certainly the GPSfix is not a routine offering for the 6000, though the offer for purchase of the camera data is always there.
I don't buy it 'cos a little knowledge is a dangerous thing . . .

ticklepin

It's at it again this morning!
The taskbar notification icon indicates that an update is available, but plugging in the 6000 merely launches a hung 'My Drive' with an indicated 106 Kb map update available, but with the unit resolutely failing to 'connect'.
How frustrating is this!
Does it mean that in fact I already have the update?
Who knows?
. . . and after a while Mr Tomtom, fewer are going to care.

DennisN · Posted: Tue Apr 14, 2015 2:23 pm Post subject:

I say again, however, think yourself lucky compared with my Renault R-Link TomTom. I managed to get the bluetooth handsfree working again by following their advice to do a factory reset (y'know, lose all your settings - language, units, Home, etc - it doesn't do my personal POIs of course). Their advice then went on to say connect SD card to computer and update it. So I did. And now I don't have a map any more.
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

ticklepin

And there was me , thinking I was hard done to . . .
I wonder how long it will be before they say, 'How could you possibly expect it to work with Windows XP.'
Hey ho, I shall have to start looking at reviews again.

DennisN · Posted: Tue Apr 14, 2015 7:09 pm Post subject:

You mean you think there's a review which says it works with XP? Have you been away?

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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

ticklepin

I know I'm obsolete, it is just a bit sad to realise that all my stuff is going, or has gone, the same way.
I fear that your avatar and I are as one. . .

ticklepin

This morning a 229 kb map update went through successfully, though the process hung for several minutes between download and final installation.
The program fails to fill one with confidence.

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