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Problem with daily updates of TOM TOM speed cameras

 
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Bunty1948
Regular Visitor


Joined: Apr 27, 2011
Posts: 121
Location: Northallerton North Yorkshire
PostPosted: Mon Aug 05, 2013 10:10 am    Post subject: Problem with daily updates of TOM TOM speed cameras Reply with quote
Not sure if this has appeared; apologies if it has.

Since Friday 2nd August I have had repeated error message "Something has gone wrong with your device" when downloading/updating the three options of Mapshare, GPSfix and Speed Cameras.

Having spoken to TT support this morning they confirmed that the issue is with the European Cameras specific to Denmark. So I was instructed/advised to "deselect" Denmark or of course all the cameras and the remaining updates work as they should.

They stated that they obviously are aware of the issue and are currently working to resolve the bug in the Denmark data.

They checked my device remotely and confirmed that everything was woking fine.

Lets hope so, and for the benefit of all Danes and travellers to Denmark that they contribute to PGPSW.

Alan
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hwalker1
Occasional Visitor


Joined: Jul 02, 2007
Posts: 21
Location: UK
PostPosted: Fri Aug 16, 2013 9:49 pm    Post subject: Re: Problem with daily updates of TOM TOM speed cameras Reply with quote
Bunty1948 wrote:
Not sure if this has appeared; apologies if it has.

Since Friday 2nd August I have had repeated error message "Something has gone wrong with your device" when downloading/updating the three options of Mapshare, GPSfix and Speed Cameras.

Having spoken to TT support this morning they confirmed that the issue is with the European Cameras specific to Denmark. So I was instructed/advised to "deselect" Denmark or of course all the cameras and the remaining updates work as they should.


Alan


I had the same problem today when downloading satnav updated for Germany and Hungary, so it could well be growing

Howard
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