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dave2951
Occasional Visitor
Joined: Dec 12, 2007
Posts: 34
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 Posted: Fri Dec 02, 2011 11:30 am Post subject: Membership Renewal Reminder |
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I may be wrong in bringing this subject up but do members receive any notification from this site that their membership is due to expire. I do not log on on a regular basis but did today to find my membership had expired some 2 months ago.  I then spent ages attempting to find out when it expired. This may be my fault for not being a regular visitor or is there some simple answer.  |
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dave2951
Occasional Visitor
Joined: Dec 12, 2007
Posts: 34
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| Posted: Fri Dec 02, 2011 11:34 am Post subject: |
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| I think I might have part of the answer when I went back to my emails having left the site I had a reminder my subscriptions had expired. Still think a generated email without visiting the site would be better. |
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dave2951
Occasional Visitor
Joined: Dec 12, 2007
Posts: 34
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| Posted: Fri Dec 23, 2011 11:54 am Post subject: |
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From the responses it appears nobody is bothered if you Renew or not so I will concur.  |
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MaFt
Pocket GPS Staff
Joined: Aug 31, 2005
Posts: 15297
Location: Bradford, West Yorkshire
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| Posted: Fri Dec 23, 2011 1:01 pm Post subject: |
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Sorry your message got missed.
You should have received an email 5 days before your subscription was due. It will have been sent but it may have been spammed?
MaFt |
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Darren
Frequent Visitor
Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Fri Dec 23, 2011 1:56 pm Post subject: |
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Crikey, give us a chance to respond first eh? There's only a few of us.
Emails are sent out automatically as your subscription expiry approaches. Another is triggered when you log-in after expiry if you have not renewed.
Not much more we can do! Also, your subscriber status, and expiry date is shown in your Profile.
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Darren Griffin |
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dave2951
Occasional Visitor
Joined: Dec 12, 2007
Posts: 34
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| Posted: Fri Dec 23, 2011 2:22 pm Post subject: |
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| MaFt wrote: | Sorry your message got missed.
You should have received an email 5 days before your subscription was due. It will have been sent but it may have been spammed?
MaFt |
MaFt, Thanks for your reply which is good quality to retain Customers unlike the next response. |
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Darren
Frequent Visitor
Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Fri Dec 23, 2011 2:31 pm Post subject: |
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| dave2951 wrote: | | MaFt, Thanks for your reply which is good quality to retain Customers unlike the next response. |
My apologies, it wasn't meant to be a flippant response, merely that we try to reply to all forum posts but, as it's Christmas, and there are only a few of us, it was a little early to be complaining that we were ignoring you
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Darren Griffin |
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M8TJT
The Other Tired Old Man
Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK
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| Posted: Fri Dec 23, 2011 3:03 pm Post subject: |
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I think Dave's point was that his initial enquiry was on 2 Dec and it took 3 weeks and a 'bump' for a reply.  Most unlike the usual lightening replys |
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Darren
Frequent Visitor
Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Fri Dec 23, 2011 3:08 pm Post subject: |
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| M8TJT wrote: | | I think Dave's point was that his initial enquiry was on 2 Dec and it took 3 weeks and a 'bump' for a reply. Most unlike the usual lightening replys |
Oh flip, where's that humble pie?? I thought his first post was earlier today not weeks ago, hence my response!
Dave, very sorry, yes we clearly missed you completely here. I'd thought you were chasing a response for a post made at 10.30am TODAY not three weeks ago. You slipped through the cracks, apologies!!
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Darren Griffin |
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M8TJT
The Other Tired Old Man
Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK
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| Posted: Fri Dec 23, 2011 4:09 pm Post subject: |
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| See what I mean about 'lightning'? 5 mins is not bad now, is it |
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dave2951
Occasional Visitor
Joined: Dec 12, 2007
Posts: 34
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| Posted: Fri Dec 23, 2011 5:30 pm Post subject: |
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| No problem hope you all have a Merry Christmas and Happy New Year. |
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