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wotswot Occasional Visitor

Joined: Jan 17, 2009 Posts: 57
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Posted: Sun Feb 06, 2011 1:41 pm Post subject: advice needed! (Battery life on XL) |
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hi gang, my daughters tomtom XL has very limited battery life .. its been back once guess what no fault found,, is this normal? thanks alan.......  |
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mikealder Pocket GPS Moderator


Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Sun Feb 06, 2011 1:51 pm Post subject: |
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For a start the device is intended to be used with the power cord while in the car, a new fully charged battery should last for around two hours without the power lead inserted.
TomTom don't offer a battery replacement service, you can do it yourself and there are instructions on this site for carrying this out - Mike |
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AliOnHols Pocket GPS Verifier


Joined: Oct 15, 2008 Posts: 1942
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Posted: Sun Feb 06, 2011 2:48 pm Post subject: Re: advice needed! |
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wotswot wrote: | .... is this normal? thanks alan.......  | Sadly, Yes it is very normal.
As mikealder has said, a fully charged new battery lasts about 2 hrs but this diminishes to about 10min after about a year or two of use. _________________ Garmin Nuvi 2599
Android with CamerAlert, OsmAnd+, Waze & TT Europe.
TomTom GO 730, GO 930, GO 940 & Rider2.
SatMap Active 10 & 20. |
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Calomax Lifetime Member

Joined: Sep 30, 2005 Posts: 988 Location: St Martin's, Guernsey
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Posted: Sun Feb 06, 2011 2:59 pm Post subject: |
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If you think you need a new battery and don't want to try it yourself, contact http://satnavrepairservice.com/, excellent service and very reasonable. _________________ TT Go Essential |
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casper256 Lifetime Member

Joined: Dec 12, 2004 Posts: 71 Location: brough hull east yorkshire
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Posted: Sun Feb 06, 2011 7:17 pm Post subject: batterylife |
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i had same problem as you
my 720 had limited battery life
it was still within warranty
contacted tomtom
theycontacted repair centre at glenrothes scotland
they sent abox ans royalmail specail delivery bag
i sent unit off
it came back no fault found
contacted tomtom
unit sent back i enclosed a letter telling then to run with no external power
and check battery life
came back with new battery fitted
hope this helps
you dont say if your is still warranty _________________ Tomtom |
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