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Cannot see any POI's
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Jont160
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Joined: Dec 26, 2008
Posts: 3

PostPosted: Sun Dec 28, 2008 5:52 pm    Post subject: Cannot see any POI's Reply with quote

Hi

When I try and download the free POI's, I never see any categories to review. I just get the red writing telling me it is downloading - however after I refresh when nothing happens, nothing happens.

Hope you can help

Jon
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Darren
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Joined: 11/07/2002 14:36:40
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Location: Hampshire, UK

PostPosted: Sun Dec 28, 2008 6:24 pm    Post subject: Reply with quote

What browser, how many POIs are you trying to download?
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Jont160
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Joined: Dec 26, 2008
Posts: 3

PostPosted: Sun Dec 28, 2008 6:42 pm    Post subject: Cannot see any POI's Reply with quote

Internet Explorer 7

1. shows TomTom (OV2)
2. UK box ticked.
3. Says :Loading POI categories (if this takes more than 1 minute please refresh selected country above)...

If I then refresh with Other (CSV) in 1. (I've got a Garmin Zumo 550 and a TomTom 920T it goes back to the same as above.

Don't see any POI categories.

Thanks

Jon
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Darren
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PostPosted: Sun Dec 28, 2008 6:47 pm    Post subject: Reply with quote

Are you able to retry using an alternative browser such as Firefox?
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Darren Griffin
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Jont160
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Joined: Dec 26, 2008
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PostPosted: Sun Dec 28, 2008 7:11 pm    Post subject: Can't see POI's Reply with quote

Tried with Firefox and have now downloaded some POI's.

Interestingly when I refreshed in Firefox, I got the same screen as before without the categories!!?

Thanks

Jon
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AngryKid
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Joined: Dec 26, 2008
Posts: 6

PostPosted: Tue Dec 30, 2008 10:41 pm    Post subject: Reply with quote

Good evening,

I am also having the same problem.

Tried Internet Explorer and Firefox but same outcome.

Feeling very frustrated as a newbie to this site Sad

Will keep trying.

Angry
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dlpruk
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Joined: Dec 24, 2006
Posts: 88
Location: Nottinghamshire

PostPosted: Tue Dec 30, 2008 11:02 pm    Post subject: Reply with quote

Have you tried clearing your cookies, switching off your firewall and setting any script blockers, such as Firefox's NoScript, to allow this site?

I always use Firefox, without difficulties, so I think the problem probably lies within your PC and not here.

(I don't like Firefox's download tool though and much prefer Internet Download Manager plus ZipGenius.)

Good luck!

David
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aj2052
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Joined: Jul 03, 2005
Posts: 1431
Location: Leics,UK

PostPosted: Wed Dec 31, 2008 2:30 am    Post subject: Reply with quote

I use IE7 and have never found a problem with it, the only problem l do have is with the server or database itself not showing the list, but usually a refresh or if particullarly bad trying later usually cures this, personally I dont think thier is any inherrant problem with ie7 or any browser I just take it in my stride, anybody who blames the browser is just passing the buck.
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253
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Joined: Mar 05, 2007
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Location: The green bit between the M40, M4 and M25.

PostPosted: Wed Dec 31, 2008 11:41 am    Post subject: Reply with quote

It may have been the site - for some reason.
I was adding poi's the last few days and yesterday (30th) found it to be slow on occasions. In fact it locked up on me at one point and I had to log out and back in again.

I also had to try the 'download poi' a couple of times to get it to work.
Running OSX 10.5.5 and FF.
No problems today though.
It just seems to happen now and then.
I did notice a new news item the second time I logged on yesterday, so maybe when the site is being updated, it slows down a little??
Just a guess.
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skiba
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Joined: Dec 27, 2008
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PostPosted: Thu Jan 01, 2009 6:20 pm    Post subject: Reply with quote

Doh! I assumed EUR included UK, just saw the separate UK download.
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Mon Jan 12, 2009 4:40 pm    Post subject: Reply with quote

I've never had any problem getting the categories to display in the past (using Firefox 2)

However, a couple of days ago I finally bit the bullet and updated to Firefox 3, and since then, the POI categories will hardly ever display first time (or even after a "refresh").

I have to keep trying over and over or switch to the IE tab extension which USUALLY sorts it, but annoyingly if I switch to it AFTER I have tried in FF, I get a message "Error in selection criteria. Please select at least one category or subcategory" and then the "Back to download section" link doesn't work either, so I have to start from scratch

Something a bit flakey somewhere..... (in the Java?)
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Anita
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Joined: Mar 15, 2006
Posts: 3219
Location: Windlesham, Surrey

PostPosted: Mon Jan 12, 2009 4:54 pm    Post subject: Reply with quote

Andy_P wrote:
I've never had any problem getting the categories to display in the past (using Firefox 2)

However, a couple of days ago I finally bit the bullet and updated to Firefox 3, and since then, the POI categories will hardly ever display first time (or even after a "refresh").

Yes, I've found the same since updating to Firefox 3.

Such a shame as, after struggling with IE ever since the POIs were first offered and eventually giving up on them, I couldn't believe how fast and reliable the category display was when I switched to Firefox. Sad
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Anita
TomTom VIA 135 - App 12.075
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Oldboy
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Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK

PostPosted: Mon Jan 12, 2009 5:00 pm    Post subject: Reply with quote

That's strange, because I rarely have a problem with FF3. Confused
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Anita
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Joined: Mar 15, 2006
Posts: 3219
Location: Windlesham, Surrey

PostPosted: Mon Jan 12, 2009 5:16 pm    Post subject: Reply with quote

Mmmm - I've just tried it and it loaded straight away!

I've also only recently updated to FF3, and only downloaded POIs a couple of times since, so maybe it was coincidence and either the site or my connection was slow, and FF wasn't at fault after all! Embarassed

I'll keep an eye on it.
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Anita
TomTom VIA 135 - App 12.075
UK map 1130.12368
Samsung Galaxy S21
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Rick-uk
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Joined: Apr 16, 2006
Posts: 320
Location: BS20, North Somerset

PostPosted: Tue Jan 13, 2009 9:49 pm    Post subject: Reply with quote

Using FF3 I have been getting this problem more often.

If you click on the Download button while it is still saying loading categories and then click on the "back" link the list comes up immediately
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