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Help with TomTom Live services card activation

 
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norm2002
Regular Visitor


Joined: Aug 13, 2005
Posts: 147
Location: Panama City

PostPosted: Wed Nov 11, 2009 8:02 pm    Post subject: Help with TomTom Live services card activation Reply with quote

Just got live services card but when I run Home and insert the activation code I have to select one of the following but there are two of each entry. I don't want to choose the wrong one but how do I know which "LIVE Services United Kingdom - 12 months prepaid" to select?

Please select the item(s) you would like to download
LIVE Services United Kingdom - 12 months prepaid
LIVE Services United Kingdom - 12 months prepaid
LIVE Services Swiss - 12 months prepaid
LIVE Services Swiss - 12 months prepaid
LIVE Services The Netherlands - 12 months prepaid
LIVE Services The Netherlands - 12 months prepaid
LIVE Services France - 12 months prepaid
LIVE Services France - 12 months prepaid
LIVE Services Germany - 12 months prepaid
LIVE Services Germany - 12 months prepaid
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Darren
Frequent Visitor


Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Wed Nov 11, 2009 10:12 pm    Post subject: Reply with quote

Hi Norm,

Clearly this shouldn't be showing two occurrences of each option but as it is I'd suggest the only course of action is to plump for one of the UK ones and see what happens!

At best, both will be active links and either one will activate. At worst the activation will fail and you'd have to call TomTom but there is no way we can know that so you've little to lose by taking a stab in the dark.
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Darren Griffin
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norm2002
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Joined: Aug 13, 2005
Posts: 147
Location: Panama City

PostPosted: Thu Nov 12, 2009 7:25 am    Post subject: Reply with quote

Thanks, Darren. That's what I did. I opted for the first one and it worked ok. Another annoying TomTom "feature"!
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