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TTN3 Upgrade CD

 
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Oliver_Mitchell
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Joined: May 09, 2004
Posts: 4

PostPosted: Sun May 09, 2004 10:38 pm    Post subject: TTN3 Upgrade CD Reply with quote

Has anyone not recieved their ttn3 upgrade cd yet? i ordered mine on the 17th of april and still it just shows as authorised in the orders view, i already emaild them once and was just directed to the FAQ, should i email them again or just wait?
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Doghead
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Joined: 20/03/2003 01:56:11
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Location: Manchester_UK

PostPosted: Sun May 09, 2004 11:43 pm    Post subject: Reply with quote

I ordered my TT Nav 3 upgrade on the 27th April via TomTom's website.

Received it two days ago on 7th May 2004.

You should press the delivery matter with them if you can.
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Oliver_Mitchell
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Joined: May 09, 2004
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PostPosted: Mon May 10, 2004 9:50 am    Post subject: Reply with quote

so it seems i'm the only one, i'll chase them up
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Henry
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Joined: 07/04/2003 19:04:01
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PostPosted: Mon May 10, 2004 11:32 am    Post subject: No luck either! Reply with quote

Hi Oliver, if it make you feel any better I placed an oder for an upgrade to TT3 on 16 April and the order staus page still says its in the warehouse...

I've sent a number of emails off, but no respose as yet...

Henry Crying or Very sad
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xda
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Joined: Mar 11, 2004
Posts: 1199
Location: Park Gate

PostPosted: Mon May 10, 2004 11:55 am    Post subject: Re: No luck either! Reply with quote

Henry wrote:
Hi Oliver, if it make you feel any better I placed an oder for an upgrade to TT3 on 16 April and the order staus page still says its in the warehouse...

I've sent a number of emails off, but no respose as yet...

Henry Crying or Very sad


Ordered mine on the 16th, shipped on the 27th, arrived on the 29th

Graham
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ali
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Joined: Nov 26, 2003
Posts: 34
Location: Scotland

PostPosted: Mon May 10, 2004 12:25 pm    Post subject: Reply with quote

Ordered mine on the 14th April, sent an email and recieved this reply.

"The status of your order is “CAPTURED” which means that we have received the payment and that your order is ready to be sent or has been sent. Delivery can take up to 20 working days due to the great demand for our products.

Please accept our apologies for this inconvenience.

With best regards,

The TomTom Customer Support Team."

It was captured 3 days after ordering!!!!
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Privateer
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Joined: 30/12/2002 17:36:20
Posts: 4912
Location: Oxfordshire, England, UK

PostPosted: Mon May 10, 2004 1:29 pm    Post subject: Reply with quote

I ordered TTNav3 upgrade on Wednesday 14th April 2004, the day it was announce on this forum that TT was taking orders. I received it on Tuesday 27th April 2004.

Regards,
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Oliver_Mitchell
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Joined: May 09, 2004
Posts: 4

PostPosted: Mon May 10, 2004 1:37 pm    Post subject: Reply with quote

well after one phone call to technical support, a very helpful man spoke to the upgrade department and it was a propblem with the credit card people, so i suggest anyone who hasn't recieved it yet calls them on 08451610009 (10:00 am to 5:00pm) uk only
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R1chard
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Joined: Feb 07, 2004
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PostPosted: Mon May 10, 2004 9:16 pm    Post subject: Reply with quote

Oliver_Mitchell wrote:
...so i suggest anyone who hasn't recieved it yet calls them on 08451610009 (10:00 am to 5:00pm) uk only
This is UK number which patches you through to Holland. Good job it's local rate; it took me 35 minutes to get through last week!

Richard
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