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mike37
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Joined: Mar 01, 2006
Posts: 82
Location: West Berkshire, UK
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 Posted: Wed Jul 08, 2009 8:11 pm Post subject: Seen again reporting query - minor advice difference |
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I have just reported a Seen again mobile, number 15302 and note what appears to be a minor inconsistency.
Within Speed Cameras, Submit Speed Cameras there is a section titled Seen a Mobile? Report It! When the [show] button is clicked some guidance is shown including ... add a note in the comments field stating that it has been "seen again".
When submitting the camera though the hint text undernearth the heading Details & Description has text including DO NOT enter any text into this field!
I am wondering which of the two is therefore correct, I have assumed the later.
Might be worth a minor update to the web page.
Mike37 |
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Darren
Frequent Visitor
Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Wed Jul 08, 2009 8:16 pm Post subject: |
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Actually the former. Assuming you use the 'Seen Again' button then there is no requirement for any additional text.
I'll see if we can remove the confusing contrary advice.
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Darren Griffin |
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MaFt
Pocket GPS Staff
Joined: Aug 31, 2005
Posts: 15389
Location: Bradford, West Yorkshire
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| Posted: Wed Jul 08, 2009 8:36 pm Post subject: |
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ah, yes, the initial text (very top that you can show/hide) was written before we added the 'seen again' category for 'action'...
this has now been edited
MaFt |
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mike37
Lifetime Member
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Joined: Mar 01, 2006
Posts: 82
Location: West Berkshire, UK
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| Posted: Wed Jul 08, 2009 8:57 pm Post subject: |
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Thanks MaFt ... that was a quick change!
Mike37 |
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MaFt
Pocket GPS Staff
Joined: Aug 31, 2005
Posts: 15389
Location: Bradford, West Yorkshire
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| Posted: Thu Jul 09, 2009 7:41 am Post subject: |
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no probs - pocketgpsworld doesn't do 9-5 
MaFt |
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DennisN
Tired Old Man
Joined: Feb 27, 2006
Posts: 14907
Location: Keynsham
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| Posted: Thu Jul 09, 2009 8:20 am Post subject: |
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| MaFt wrote: | no probs - pocketgpsworld doesn't do 9-5
MaFt |
Don't you think it's about time you did? There are paying customers out here who expect to be able to get in touch during the business day and you don't do 9-5! We can't all be waiting until 2am, some of us 69 year olds have to get our sleep. What's happened to the customer service ethic?
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Dennis
If it tastes good - it's fattening.
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