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Tomtom traffic not working

 
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poncefan
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Joined: May 07, 2009
Posts: 6

PostPosted: Thu May 07, 2009 2:01 am    Post subject: Tomtom traffic not working Reply with quote

I had traffic was working fine past couple month now it dont work anymore i contact tomtom support but no help from them first they told me that the service was down then they turn around telling me my phone not compatible i have try every thing no cure for this problem can anyone help please Mad
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mikealder
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Thu May 07, 2009 6:24 am    Post subject: Reply with quote

A few questions to help with a better answer:

1/ What make model of phone?
2/ What model of TomTom?
3/ Which software version is running on the TomTom (tap sat strength meter to find out)
4/ Phone network provider is?

Also try deleting the phone from the TomTom, and delete the TomTom from the phone then try re-pairing the handset, this action can often fix issues with Bluetooth connected units - Mike
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poncefan
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Joined: May 07, 2009
Posts: 6

PostPosted: Thu May 07, 2009 2:23 pm    Post subject: Reply with quote

Blackberry Pearl 8100
720
App 8.350 (9980/090427) OS: 310360
North American_2GB v825.2157
Tmobile
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