HOME - HOMEServices DLL not found

FrankieGTH · Occasional Visitor Joined: Jan 28, 2009 Posts: 7

Hi all just got my first sat nav (tomtom v4) from argos and a friend has recommended I get tomtom home to get all the updates etc... means nothing to me goes right over head but I'm sure I'll manage Very Happy

Got a Windows XP and downloaded HOME from the tomtom website, installation went ok but now I'm trying to load it but the damned thing wont open. I get this error message...

ERROR: HOMEServices DLL not found, this is needed for the application to run.
Stack:
0. chrome://tthome/content/ui/mainwin/mainWin.js:47
error(e);
1. function onLoad chrome://tthome/content/ui/mainwin/mainWin.js:15
gMainWindow.start();
2. function onload chrome://tthome/content/ui/mainwin/mainWin.xul:1

Tried older versions (2.4, 2.3, 2.2...) and it still can’t find HOMEServices DLL. I'm a novice with all this lark, does anything of the above mean anything to you guys? Any advice?

Ta in advance of any assistance!

dhn · Posted: Thu Jan 29, 2009 12:07 am Post subject:

See if you have DOTNET FRAMEWORK installed on your computer (Contol Panel/Add, REmove Programs0. If not dl it from here install and then try installing Home then
_________________
David

FrankieGTH · Occasional Visitor Joined: Jan 28, 2009 Posts: 7

dhn

Thanks for your rapid reply... I've lad a look and I have Microsoft .NET Framework 3.5.

FrankieGTH · Occasional Visitor Joined: Jan 28, 2009 Posts: 7

One problem solved and another came along. Downloaded HOME 2.1 and worked like charm until I downloaded the update (application for GO, ONE and RIDER version 6.520?!) which has caused my ONE V4 to freeze when the startup screen appears. Thankfully I backed up but I get the feeling I'm missing out on something?!

Andy_P · Posted: Thu Jan 29, 2009 1:48 am Post subject:

FrankieGTH · Occasional Visitor Joined: Jan 28, 2009 Posts: 7

Andy_P

Got HOME 2.1 after looking around for it on google, cant remember what specific site I got it from but I'm sure I could find it again Very Happy

I was offered TomTom Application for GO Classic/GO300/GO500 version 7.903 via HOME earlier this morning which also froze my ONE V4 when the startup screen appeared?

Is my tomtom a GO? On the box it says its part of the ONE 30 series?

Confused Shocked

FrankieGTH

Edit: Just checked what version I have and it is 7.502

Andy_P · Posted: Thu Jan 29, 2009 2:21 pm Post subject:

You should be getting Home directly from the Tomtom website...
http://www.tomtom.com/services/service.php?id=16&tab=87

There's not much point trying to work out what is going on until you are using the right version.

You have a ONE not a Go, but you are trying to use Home software that came out before the ONE 30 series (also called the "v4" by UK retailers) was even invented!! (Home v2.1 was around in October 2007!)

Get the right version of Home and then see what happens. Smile

FrankieGTH · Occasional Visitor Joined: Jan 28, 2009 Posts: 7

Andy_P

I cant use Home from the tomtom website, that is what my original post was about! 2.1 is the latest version that works for me. I get a HOMEServices DLL not found error message with 2.5.

Andy_P · Posted: Thu Jan 29, 2009 11:55 pm Post subject:

I see...
But I think you are going to have to persevere with getting the latest version of Home working, rather than trying to get ancient Go software working!

There's a list of Home error messages HERE, but yours isnt among them. it says:

	PocketGPS
	Web