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Garmin Support

 
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etters
Lifetime Member


Joined: Jan 18, 2005
Posts: 172
Location: Sunny Spain

PostPosted: Mon Nov 24, 2008 5:35 pm    Post subject: Garmin Support Reply with quote

Just to let you all know about garmin support. After buying my Nuvi 760 on the 28th Oct I updated to the latest europe 2009 maps and came down to the south of France, When I got here my computer crashed and I lost everything and the backups I had made. Got in touch with Garmin this morning and they have extended my maps update to the 9th dec. the person I spoke to was very understanding and offered all the help he could give me, I think the service was great and I recomend them to anyone, long live garmin.
regards
Geoff
_________________
Takara GP56 igo primo 1.1
Dont rely on them use your brain as well
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Mikeuk
Occasional Visitor


Joined: Dec 08, 2004
Posts: 45
Location: north east uk

PostPosted: Tue Nov 25, 2008 12:10 am    Post subject: Reply with quote

Nice one Very Happy

Glad I sent my new tomtom back after numorous crashes and freezes and got a Garmin.

The screen is much better on the Garmin
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StuartStrangeboy
Regular Visitor


Joined: Nov 09, 2005
Posts: 84

PostPosted: Tue Nov 25, 2008 10:07 am    Post subject: Reply with quote

This is really interesting to see as there seems to be a very clear switch to Garmin going on at present. With TomTom in big trouble right now it be will interesting to see what happens next year. I have three Garmin's and never had a problem with either.
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tsans
Occasional Visitor


Joined: Apr 01, 2008
Posts: 15

PostPosted: Tue Nov 25, 2008 7:49 pm    Post subject: Reply with quote

I can agree that Garmin customer service is excellent. On the 2 or 3 times I've had to contact them they have been more than helpful, on one occasion sending me a new battery cover for my GPSMAP60 free of charge, even though the old one broke more than a year after the warranty expired.
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Waynesters
Regular Visitor


Joined: Nov 25, 2008
Posts: 87
Location: Oxford

PostPosted: Wed Nov 26, 2008 1:02 pm    Post subject: Reply with quote

Just got off the Phone from Garmin here in the UK
spoke to a guy called "Steve" he was really really helpful and i didnt feel rushed when talking to him, he went through all my Questions and answered them all with ease

so pleased i bought a Garmin now, had problems with very rude TomTom Customer Service on several occasions!

i rang this number for Help, ask for Steve, Laughing Out Loud

0808 2380 0001
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