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Can't find TomTom Support Page

 
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seanm
Occasional Visitor


Joined: 17/10/2002 11:42:39
Posts: 49
Location: United Kingdom

PostPosted: Sun Apr 11, 2004 3:14 pm    Post subject: Can't find TomTom Support Page Reply with quote

I am trying to log a log a support call with TomTom.
But I cannot find a link that works.
I have e-mailed support@tomtom.com but had an automated response saying that they do not monitor this inbox anymore.

The link on the contact us page (tomtoms website) takes me to the knowledge base, but no online support request.

Any ideas?

Cheers,

Mim
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lbendlin
Pocket GPS Staff
Pocket GPS Staff


Joined: 02/11/2002 22:41:59
Posts: 11878
Location: Massachusetts, USA

PostPosted: Sun Apr 11, 2004 6:02 pm    Post subject: Reply with quote

Have you registered for the MyTomTom subsite? (Support...MyTomTom)
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Lutz

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seanm
Occasional Visitor


Joined: 17/10/2002 11:42:39
Posts: 49
Location: United Kingdom

PostPosted: Sun Apr 11, 2004 8:50 pm    Post subject: Reply with quote

I have My TomTom on the right with:

Questions

Answer Update Notifications

Account Profile

Orders

But no ability to send a support request
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lbendlin
Pocket GPS Staff
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Joined: 02/11/2002 22:41:59
Posts: 11878
Location: Massachusetts, USA

PostPosted: Sun Apr 11, 2004 9:55 pm    Post subject: Reply with quote

That's too bad. Looks like your only option now is to call them directly. I guess they will be back by tuesday
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Lutz

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technik
Lifetime Member


Joined: Mar 18, 2004
Posts: 789
Location: Midlands UK

PostPosted: Sun Apr 11, 2004 10:23 pm    Post subject: Reply with quote

Why bother ?

They never reply to emails anyway Mr. Green Mr. Green
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