Latest Map Guarantee on refurbished units

Andy_P

The best deal I've seen today on a Go720 is £140.99 Inc VAT from TotalPDA.

But I've seen conflicting reports on here as to whether you get the Latest Map Guarantee with these refurbished models.

Can anyone say for definite either way?

Darren · Posted: Tue Oct 21, 2008 11:23 am Post subject:

There is clearly a lot of confusion here and refurb can mean many things. I'll ask TT for their comment but I suspect it depends on what kind of refurb and from who, i.e. official factory refurb or dealer.
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Darren Griffin

Andy_P · Posted: Tue Oct 21, 2008 12:31 pm Post subject:

These particular ones are "Manufacturer Refurbished"

Darren · Posted: Tue Oct 21, 2008 12:33 pm Post subject:

In which case I'd suggest a prospective purchaser has every right to expect the LMG is present? The wording would certainly lead me to think it came with it were I buying!
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Darren Griffin

Andy_P · Posted: Tue Oct 21, 2008 12:37 pm Post subject:

That's what I thought, but I've just had a reply from TotalPDA saying:

Darren · Posted: Tue Oct 21, 2008 12:44 pm Post subject:

Indeed not, I've asked TomTom for the DS answer.
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Darren Griffin

Aldridge_Andy · Occasional Visitor Joined: Apr 10, 2006 Posts: 41

I've done some research over the last few weeks for a TomTom Go 720 and my choice ended up being a £140 Refurb, or a £170 new.

As the Latest Map Guarantee seemed to depend on whether the device had ever been "conected to the internet at any point previously" I plumped for the "New" option, which arrived yesterday, and I'm rather pleased!

At only £30 difference in price, LMG and the cheaper map subscription service, going for refurbished looked like a no-brainer.
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A Happy user of...

TomTom Go 720.

Darren · Posted: Tue Oct 21, 2008 2:51 pm Post subject:

TomTom have replied.

Refurbished units from TomTom come with a map voucher that replaces the LMG.

Retailer selling refurbished units that do not come directly from TomTom may not have a voucher included.

Since this the TotalPDA offer claims it is manufacturer refurbished it should come with a map update voucher. Because refurbished units have generally been activated previously LMG is not normally included in these units.
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Darren Griffin

Andy_P · Posted: Tue Oct 21, 2008 5:25 pm Post subject:

Thanks Darren.
So what I think this means... this map voucher does basically the same thing, i.e. it gives you one free map update if yours is older than the current release?

But I wonder if it would be restricted to a v7 map rather then the v8 which would be available if you have already updated the OS to Navcore 8.

DinAlt · Posted: Tue Oct 21, 2008 6:25 pm Post subject:

Hi all,

Literally just recieved a refurbished 720 today (from total PDA)
It came with a LMG voucher in it but so far haven't needed it.
i synched the unit up to Home and let it upgrade the OS to the latest version reconnected it again and it's now d'ling the latest (8.10) map.

NOTE Don't accept the first map it offers you - this will be a V 7.5 map - upgrade the OS first (mine updated itself three times before it reached the 8.01 OS or whatever it's on now).

Since TotalPDA (to their credit) told me it wouldn't be eligible for the LMG I'm well chuffed - was ready to accept that I'd be on V7 (same as is currently on my PDA) but now I should get to play with IQ routes and ALG (or whatever other TLA's tomtom add) .

Hope this helps,

Darren · Posted: Tue Oct 21, 2008 6:30 pm Post subject:

Excellent, so now (or very soon) you will have a 720 that is functionally identical to the 730 for a lot less moolah Laughing

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Darren Griffin

krelian · Posted: Tue Oct 21, 2008 6:45 pm Post subject:

good
thanks for that DinAlt. I might get it from TotPDA after all

@Aldridge_Andy
may I ask you where did you get your £170 new unit from?

LesP2008 · Posted: Tue Oct 21, 2008 8:59 pm Post subject:

Do it before they plug this hole !!! Laughing

DinAlt · Posted: Wed Oct 22, 2008 12:40 am Post subject:

720 now fully upgraded - on demo routes ALG and IQ are working - will try it out in earnest tomorrow.

Somethingi noticed whilst trawling through the TomTom site - LMG no longer requires a voucher - this tallies with my experience that even though I had one it didn't ask me for any verification - theoretically I would think anyone synching for the first time should get the chance to d'l the new maps (assuming the ID no. of the tomtom unit isn't already registered).

DinAlt

Andy_P · Posted: Wed Oct 22, 2008 12:40 am Post subject:

DinAlt... THANK YOU!

I tried emailing TotalPDA again and got an even less helpful (although very nicely worded) reply.

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