ALG Enabling

MannyG · Occasional Visitor Joined: Sep 07, 2006 Posts: 4

Hi all,

I Have downloaded the latest map updates and installed v810.1870 map on my tomtom go 520.
i have the UK and ROI map installed and everything seems to be working EXCEPT the Automatic Lane Guidance.The button to enable just refuses to acknowledge the map is the correct map the usual version not compatible appears.
I have restored to a previous version 7.15 and the reset etc and then reinstalled version 810 then tried again but still no luck.

I dont have any other maps installed on this unit so i would assume there is no conflicts with earlier maps.

anyone any ideas before i lose what little hair i have got left Laughing Out Loud

?

mikealder · Posted: Mon Sep 29, 2008 5:37 pm Post subject:

Roll the unit back to 7.221 or earlier then let TomTom Home update the device, first time it will install 7.481 then the second time will update to the current 8.010
I don't know exactly what the 7.481 release contains but it is needed as part of the update process and doing this sorted someone else out yesterday with the same problem - Mike

karlak · Lifetime Member Joined: Dec 14, 2007 Posts: 39

MannyG · Occasional Visitor Joined: Sep 07, 2006 Posts: 4

I have taken it back to v7.15 and when i connect to home it then only offers me the 8.10 upgrade.and as usual i get the ALG is not supported in this map version.

I sent a support message to tomtom support and there reply was as follows.

Thank you for contacting TomTom Customer Support
Your reference for your query is ......

The ALG functionality is not available on the x20 series of devices ,

There is warning given on the website when maps are ordered that this feature is not supported , Only the X30 series of devices,

With Best Regards

The TomTom Customer Support Team

So i guess i have learned an expensive lesson.

:-(

richard345 · Posted: Tue Sep 30, 2008 6:15 pm Post subject:

May I beg to differ? I updated HOME to version 2.4.0.94 a few days ago and then purchased, downloaded and installedg the UK & ROI version 810.1870 map last Friday. Both IQ Routing and ALG is woring fine.

Others here have also, I believe, reported the same.
_________________
Ric - TomTom 520 DEAD - Passed to the great traffic jam in the sky. Now using Maps & Waze on Samsung Galaxy S4 + CamerAlert of course!

Darren · Posted: Tue Sep 30, 2008 6:16 pm Post subject: Re: Re above

mikealder · Posted: Tue Sep 30, 2008 7:23 pm Post subject:

Well lets have a go at sorting this out as you are getting nowhere with TT Support.
Go to Oldboys web site by clicking Here and download the 7,221 release, install this to your device, the instructions should be contained in a readme file within the download.

Next use Windows Explorer to locate you TomTom Home Download folder, if its set as default go to:
C:\Users\
YOUR NAME\Documents\TomTom\HOME\Download\program\TomTom_Application_for_GO520__GO720__GO920
In this folder will be the files for the 8,010 version remove them to a different location or delete them.

Connect the device to the PC and use TomTom Home to update the device, this time it should grab the 7,481 release and install that before performing your second update which will download and install 8,010
- Mike

Wazza_G · Posted: Tue Sep 30, 2008 8:59 pm Post subject: Re: Re above

	PocketGPS
	Web