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paynee2k Occasional Visitor
Joined: Mar 12, 2007 Posts: 12
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Posted: Sun Jun 29, 2008 9:50 pm Post subject: Problem With Map |
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Tomtom 520
UK & Rep of Ireland with no SD card
All working ok up to today when updated through Home
Accepted updates and all installed ok and device disconnected in the proper manner
When it starts up it comes up with the message:
"Problem with map
You cannot use this map on this device: UK & Rep Irl"
Reset device
No luck
Tried updating again with no luck
Installed backup through Home and still no good
Installed backup through explorer and all worked ok
Tried updating again through Home and the same thing has happened again "Problem with map
You cannot use this map on this device: UK & Rep Irl"
Reset device and still no good
Anyone any ideas please? |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Sun Jun 29, 2008 10:03 pm Post subject: |
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There have been a couple of posts on the various TT forums in the last few days mentioning this message "cannot use this map..." (as opposed to the more usual "no maps found" error).
Damned if I can find them just now, but is this looking like a software update issue? |
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pcaouolte Frequent Visitor
Joined: Dec 27, 2006 Posts: 998 Location: South Lincs, UK.
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Posted: Sun Jun 29, 2008 10:03 pm Post subject: |
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What version is your map?
Did it come with the device or did you purchase it through "home"? |
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paynee2k Occasional Visitor
Joined: Mar 12, 2007 Posts: 12
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Posted: Sun Jun 29, 2008 10:18 pm Post subject: |
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The map came with the device 7 months a go |
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paynee2k Occasional Visitor
Joined: Mar 12, 2007 Posts: 12
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Posted: Sun Jun 29, 2008 10:36 pm Post subject: |
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Just reloaded backup again and all ok!!!!!!!!!!
Map is v710.1561
App 7.481
Gonna try update without downloading v8 app |
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john877 Lifetime Member
Joined: Mar 16, 2007 Posts: 468
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Posted: Sun Jun 29, 2008 10:37 pm Post subject: |
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I wonder if strange things are happening with the maps at the moment ??
I just went to Tomtom home and looked at add Maps ,voices etc and the map version 715 ( a GB map)is there as a download which is correct as this is the map on my device !! but also it is showing map version 660( western Europe )which I had purchased for my previous tomtom 500 .
I thought maps were locked to your sat nav as an example I could not use the Europe map which I purchased for my Tomtom 500 on a Tomtom 520 .
I may be wrong though |
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paynee2k Occasional Visitor
Joined: Mar 12, 2007 Posts: 12
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Posted: Sun Jun 29, 2008 10:44 pm Post subject: |
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Just updated and this time without downloading the available v8 app and the device is ok
So there must be some conflict with the v8 app and my device!! |
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pcaouolte Frequent Visitor
Joined: Dec 27, 2006 Posts: 998 Location: South Lincs, UK.
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Posted: Mon Jun 30, 2008 1:10 pm Post subject: |
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From reports on other forums it appears that tomtom may have put something in the new V8 release to prevent pirate maps working.
If your genuine map does not work with the V8 software it would be worth letting tomtom know. |
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