Help needed, this can't be right? Sorted Thanks.

NoTimeTolouse · Occasional Visitor Joined: Mar 28, 2008 Posts: 13

HELP!

Took delivery of a Garmin Nuvi 250 a few days ago, and really like the unit. I charged it from a PC USB lead and got a splash screen and a picture of the unit connected to a desktop PC tower on the screen whilst charging.

OK I expected that if it is connected by a USB data cable, that the unit will be unusable whilst charging it this way, however--

When I connected the unit up in the car using the supplied cigarette lighter socket power cable and exactly the same thing happens, a splash screen and a picture showing the unit connected to a pc, with the unit remaining unusable.

What am I doing wrong?

I tried connecting first and switching GPS on after, I tried connecting up powering of, switching car off and starting car with unit connected.

No difference what ever I do, it still thinks it's connected to a PC and hence remains locked when using the supplied cigarette lighter socket power cord, just as if it was connected to a PC via a data cable.

Surely the unit is not only usable when running off internal batteries and should work when connected via a cigarette lighter power cable.

Any ideas much appreciated, I'm foxxed. Cheers

Anita · Posted: Tue May 20, 2008 4:38 pm Post subject:

Have you tried a reset? I don't know how you do it on your device but, if you don't know, the documentation that came with it should tell you.

If a reset doesn't sort it out it sounds as if the unit may be faulty, in which case you should return to the retailer for replacement.
_________________
Anita
TomTom VIA 135 - App 12.075
UK map 1130.12368
Samsung Galaxy S21

mikealder · Posted: Tue May 20, 2008 5:23 pm Post subject:

Are you using the exact car charger lead that was supplied with the device when it does this? If not try it with the correct lead and report back what happens, not all mini USB car chargers are exactly the same - Mike

NoTimeTolouse · Occasional Visitor Joined: Mar 28, 2008 Posts: 13

Thanks for the prompt replies, yes this was with the supplied lead, however a reset sorted it out, and all is well.

Thanks again, now a happy bunny!

Andy_P · Posted: Tue May 20, 2008 5:37 pm Post subject:

I had exactly the same issue with a couple of Garmins I'd borrowed to test.

I used the USB car charger from my TomTom 720 as it is permanently plumbed into the dash (and all USB power connections SHOULD be compatible). Sure enough they always woke up thinking they were connected to a PC!

Just pulling the charger out of the lighter socket momentarily and then pushing it back in always woke the Garmins up though.

Anita · Posted: Tue May 20, 2008 5:37 pm Post subject:

Good to know you got it sorted! Very Happy

It's always worth trying a reset when you have a problem with your device.
_________________
Anita
TomTom VIA 135 - App 12.075
UK map 1130.12368
Samsung Galaxy S21

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