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Nuvi 760T will not Plug and Play

 
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tonygamble
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Joined: Jan 23, 2007
Posts: 186

PostPosted: Wed Apr 23, 2008 9:57 am    Post subject: Nuvi 760T will not Plug and Play Reply with quote

I have two PC's both running XP Pro.

On one the Nuvi 760T is instantly recognised when plugged into a USB socket.

On the other it shows as an unknown device and the New Hardware Wizard does nothing to sort the problem.

Has anyone else experienced this, please?

Tony
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MarcoCin
Occasional Visitor


Joined: Apr 23, 2008
Posts: 17

PostPosted: Wed Apr 23, 2008 10:08 am    Post subject: Never seen this Reply with quote

Never seen this problem before. Garmin support in the UK are usually pretty helpful if you get them in a good mood on their support phone line - why not try them and see if they can help?

Have you tried different USB ports on the PC that doesn't 'like' the Nuvi ?

How many times have you tried it with the PC that is not playing ball? Tried a full re-boot before you plug in the Nuvi?
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tonygamble
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Joined: Jan 23, 2007
Posts: 186

PostPosted: Wed Apr 23, 2008 10:15 am    Post subject: Reply with quote

Marco,

I have been trying all the latter alternatives for weeks now.

I have not phoned Garmin as I am convinced it is a PC problem.

But thanks anyway.

Tony
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PaulB2005
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Wed Apr 23, 2008 10:26 am    Post subject: Reply with quote

Plug the device in, goto Device Manager and right click the Unknown Device.

Click Uninstall and wait for any confirmation.

With the Nuvi still plugged in shut down the PC. Once shut down unplug the Nuvi and restart the PC. Give Windows a few minutes to get all processes and services running. Then switch the Nuvi on and plug the Nuvi in to the PC again.

Let us know how that goes.
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tonygamble
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Joined: Jan 23, 2007
Posts: 186

PostPosted: Wed Apr 23, 2008 12:29 pm    Post subject: Reply with quote

Thanks Paul,

I did what you suggested and got no nearer to connecting the Nuvi correctly.

Tony
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