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tinapatra Lifetime Member
Joined: Apr 10, 2004 Posts: 86
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Posted: Tue Mar 04, 2008 12:11 pm Post subject: Memory access violation |
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Suddenly I am getting this error "Unable to start. An exception occurred. Memory access violation” and I cannot launch Tom Tom. I have done soft resets, uninstalled Tom Tom and now done a hard reset and formatted the SD card before reinstalling. It started to work and I managed to set up my preferences and home location but it will now not launch again. Please Please help me.
Best regards _________________ Best wishes
Tina
Samsung Galaxy Tab S 8.4
CoPilot Live 9 |
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Allen_EP Occasional Visitor
Joined: Aug 08, 2006 Posts: 41
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Posted: Tue Mar 04, 2008 12:32 pm Post subject: |
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Hi Tina I am guessing that most members are at work but sure someone will be along to try and help later on. |
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Darren Frequent Visitor
Joined: 11/07/2002 14:36:40 Posts: 23848 Location: Hampshire, UK
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Posted: Tue Mar 04, 2008 12:44 pm Post subject: |
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Is this an original copy of TomTom, do you have the installation CD? _________________ Darren Griffin |
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tinapatra Lifetime Member
Joined: Apr 10, 2004 Posts: 86
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Posted: Tue Mar 04, 2008 12:54 pm Post subject: |
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Yes it is an original and I have the CD. _________________ Best wishes
Tina
Samsung Galaxy Tab S 8.4
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Darren Frequent Visitor
Joined: 11/07/2002 14:36:40 Posts: 23848 Location: Hampshire, UK
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Posted: Tue Mar 04, 2008 1:00 pm Post subject: |
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TomTom have an SPV M700 update here which might be a solution? _________________ Darren Griffin |
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tinapatra Lifetime Member
Joined: Apr 10, 2004 Posts: 86
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Posted: Tue Mar 04, 2008 1:54 pm Post subject: |
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Darren
Thank you for that but it didn't work.
Any more ideas? _________________ Best wishes
Tina
Samsung Galaxy Tab S 8.4
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Darren Frequent Visitor
Joined: 11/07/2002 14:36:40 Posts: 23848 Location: Hampshire, UK
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Posted: Tue Mar 04, 2008 2:51 pm Post subject: |
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You've installed the update? _________________ Darren Griffin |
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tinapatra Lifetime Member
Joined: Apr 10, 2004 Posts: 86
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Posted: Tue Mar 04, 2008 4:33 pm Post subject: |
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Hi Darren
Yes I installed it but I think I had already done it.
However I have done yet another hard reset and used the new downloaded exe file and carefully installed some maps and voices and it seems to be up and running. I have one small problem though which has been around before. Tom Tom does not always see the maps - I have to do a soft reset and it seems to come back. However in the past I have lost Italy and Spain completely when I was travelling. This thing seems to have rather quircky features sometimes. Thank you for your help and hopefully this is an end to it for now. _________________ Best wishes
Tina
Samsung Galaxy Tab S 8.4
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