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john877 Lifetime Member
Joined: Mar 16, 2007 Posts: 468
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Posted: Thu Feb 21, 2008 11:38 am Post subject: DSL Developments |
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I think you can really judge a company on its service when things go wrong !!
I ordered a tomtom 520 active holder , mini move clips, and pro clip recently when my order arrived the Tomtom active holder cigarette lighter connection did not connect properly in the cigarette holder .
I phoned DSL on Monday and spoke to Pat he said return it and they will send out a replacement which I did!!!
On Wednesday the new active mount turned up !!!there was no fuss about it they just replaced it
I phoned today to thank them and the lady I spoke too in the office who had been extremely helpful at all times said she would refund the postage for the faulty item
I would have no hesitation in recommending DSL to any other customer
Thank you DSL |
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xda Lifetime Member
Joined: Mar 11, 2004 Posts: 1199 Location: Park Gate
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Posted: Thu Feb 21, 2008 1:10 pm Post subject: |
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They have always been a good company to deal with, wouldn't go anywhere else for Mounts, Holders etc. _________________ Graham.
TT Go720, App:9.510(1234792.1) OS:842337
GPS: V1.20, Boot: 5.5279, Home: V2.9.5.3093
Map: Europe V910.4892
Map: Europe_Truck V870.3421, Kingston 8GB SD
Nokia 925 Windows 8 |
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gbenquiries Occasional Visitor
Joined: Feb 23, 2008 Posts: 6
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Posted: Sat Feb 23, 2008 5:59 pm Post subject: |
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Totally agree. I used DSL Developments recently to order a Brodit proclip and Nuvi 760 mount. Very polite and excellent service.
Definitely recommended |
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Mullet Frequent Visitor
Joined: Dec 12, 2005 Posts: 1051
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Posted: Wed Dec 24, 2008 4:45 am Post subject: |
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Thumbs up here, 48 hours to deliver a PDA holder. |
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