Tomtom 720 won't start up

wazzzzupmate · Posted: Wed Feb 13, 2008 10:55 pm Post subject: Tomtom 720 won't start up

My 720T, less than two months old, does not get past the start up splash screen then switches itself off. When I switch it on a get a blue bar along the bottom of the screen that fills with yellow, and a picture of a disc drive. The splash screen starts dim, goes bright then at the point where my user name normally comes up and have to press continue it switches off. Any help please. Question

andy-c1 · Posted: Wed Feb 13, 2008 11:52 pm Post subject:

have you tried going right back to your first windows backup of your device(not tomtom backup) ... you did make 1 didn't you ,or even your last backup of your device ..i do a backup every month just in case
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TomTom 5001

tanda · Posted: Thu Feb 14, 2008 12:54 am Post subject:

You could try a 30 second press of the re-set button first.
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Audi A3 Sline sat nav

wazzzzupmate · Posted: Thu Feb 14, 2008 9:21 am Post subject:

I have used my first windows backup and latest tomtom backup (last weeks). I have also tried a 30 second reset. Still keeps turning itself off.
I have also left the unit on charge over night.

wazzzzupmate · Posted: Thu Feb 14, 2008 9:39 am Post subject:

Thank you Andy c1. I tried again and went for it!
I deleted all the files on the tomtom then copied over my original files using windows explorer ( last time I just chose to over write files)
It works now. Thanks again.

andy-c1 · Posted: Fri Feb 15, 2008 5:08 pm Post subject:

NO PROB

least you got it working again
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TomTom 5001

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