What is "Active member"?

gluey · Posted: Wed Feb 06, 2008 10:47 pm Post subject: What is "Active member"?

Hi All,
I have been using the camera database for some time and was paying £2 a go (ideal for me).
Last week i found a new fixed camera site.

I logged onto PGPS World and input the new site and found information about FREE LIFE TIME UPDATES! if first to report it.

I had Email back today to thank me for my input.
It mentions that the free life time updates are giving to the first report AND active member.

Can someone tell me if i qualify for the update if i used to pay £2 when i needed an update or am I only an active member if I have payed the new fee.

Thanks
Kev

Darren · Posted: Wed Feb 06, 2008 11:10 pm Post subject:

Hi Kev, in this case 'Active member' means a member who holds a current subscription. Our lifetime subscriber offer is only open to members who are currently subscribed.

Unfortunately this means your submission would not have been eligible had it been the first report.
_________________
Darren Griffin

gluey · Posted: Wed Feb 06, 2008 11:19 pm Post subject:

Hi Darren,
Thanks for that information.
I find that bit unfair that i will still have to pay the full amount even though i have informed them of a new camera and will continue to use the database as i have i the passed.

I was in a catch 20/2 as to get a free membership i would need to pay the full amount now and not the £2 i used to, then inform you of the camera.

Just seems i bit hard on the people who are used to paying £2 when they needed it.
Thanks
Kev

Darren · Posted: Thu Feb 07, 2008 8:13 am Post subject:

Kev, it's been discussed at length. We made the move as a direct result of piracy and the move has massively reduced issues.

Had we any other option we would have taken it but there wasn't one. We realise that dropping the monthly sub would affect a small number of users but faced with serious piracy issues were users were openly sharing and uploading our database knowing that when caught they risked losing only £2 we had to take positive action.

At £19 it is still the best value database available and for that small investment you have 12mths in which to find and report a new or changed camera.
_________________
Darren Griffin

gluey · Posted: Thu Feb 07, 2008 8:48 am Post subject:

I agree that its great value and will renew my membership.
Hope i can find another camera soon!
Kev

Andy_P · Posted: Thu Feb 07, 2008 11:48 pm Post subject:

I'm sure there's no reason why you couldn't submit it again as soon as you've subscribed.
If it is in a really out of the way place there's a chance you MIGHT still be the first.

I'm sure PGPSW wouldn't be so heard-hearted as to say that 'subscribed you' wasn't the first, because 'un-subscribed you' beat you to it! Razz

gluey · Posted: Fri Feb 08, 2008 12:23 am Post subject:

Hi Andy,
I see what i can do!
Thanks
Kev

Darren · Posted: Fri Feb 08, 2008 8:06 am Post subject:

Andy, I've already made this offer to 'gluey' in a PM.
_________________
Darren Griffin

	PocketGPS
	Web