v7.* Map installation help please.

emjaiuk

I've recently purchased and downloaded v7.1 of the TT W&CE map. However when I try to install it via home I get the message 'invalid archive'.

In my d/l folder I've got map/westerncentraleurope/ which is where Home is looking. The folder contains a map installation cab dile, two map gif files, a W&CE toc file and a 1.988,725kb zip file. The zip file has a meta file, a pna file and several data files. The dowmload drive on my PC has 10.5 gig free and the TT910 11.6 gig free.

Any suggestions greatfully received
_________________
Go740L App 9.510 Europe 985.8155
RDS_TMC mount
Home 2.8.3.2499 Win10 Home

DennisN · Posted: Sun Feb 03, 2008 12:38 am Post subject:

Maybe the download went wonky. Download it again (you've got lots of time! and you can download it for a year). I'm a bit surprised by you saying "when I try to install it via home" - these days the download is via Home and it automatically starts to install it after the download finishes - have you updated Home to latest version (2)?
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

emjaiuk · Posted: Sun Feb 03, 2008 3:43 pm Post subject:

Thanks for the reply Dennis, but for the life of me I can't see where on Home or the TT website I can download it again. Amazing really when you consider how user friendly and efficient TT makes everything!

Can you or somebody point me in the right direction to try the download again. The previous d/l appears to be ok, but I'll try again. I use McAfee, which has never caused me a problem before but there agains its TomTom. Has anyone needed to switch off there anti virus program.
_________________
Go740L App 9.510 Europe 985.8155
RDS_TMC mount
Home 2.8.3.2499 Win10 Home

if1977 · Posted: Sun Feb 03, 2008 4:12 pm Post subject:

Some virus and firewalls have been known to cause trouble during downloads. You might be better to switch them off or to the lowest settings. If you want to download the map again then move the existing map out of the downloads folder and put it somewhere else and then go to update my go in TT Home and you will be offered the map to download again.
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NEW Tomtom GO 500 (hope it is good)
iphone (running all day, doesn't like it)
XL LIVE IQ Routes (Got stolen and miss it)
GO 510 (in drawer now, time for upgrade)

DennisN · Posted: Sun Feb 03, 2008 10:08 pm Post subject:

emjaiuk · Posted: Sun Feb 03, 2008 11:53 pm Post subject:

Still really strange! I moved the previous d/l to another folder, this gave me the option of downloading again. This I did, and after the d/l was complete, I clicked the install button and after a very short time was told installation was ok. Needless to say it wasn't. I have the d/l on my computer identified as v7x but still have only 6.5x on the TT. I'll have a go at phoning TT tomorrow if I have the patience, or just ask for my money back.
_________________
Go740L App 9.510 Europe 985.8155
RDS_TMC mount
Home 2.8.3.2499 Win10 Home

Oldboy · Posted: Mon Feb 04, 2008 9:53 am Post subject:

Have you tried a Manual Install?
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

emjaiuk · Posted: Mon Feb 04, 2008 11:59 am Post subject:

Oldboy · Posted: Mon Feb 04, 2008 1:54 pm Post subject:

Exit from HOME if it starts up and use Explorer.

Rather than delete you old map, just rename it. You have plenty of space.

Create a new Folder with the name Western_and_Central_Europe

Open the large zip File, 1.9GB, with Winzip.

Unzip the contents directly into the new Folder.

Open the .cab File with Winzip and unzip the contents directly to the new Folder.

Use Safely Remove Hardware and it should reboot.

Don't forget to Back it up. Smile

_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

emjaiuk · Posted: Mon Feb 04, 2008 6:05 pm Post subject:

Thanks for the guide, but it's still driving me up the wall!
I renamed the original folder Old_Western_and_Central_europe, coied/extracted the files as you suggested and rebooted. It asked me to select a map, I chose Western Europe, and it is still using 6.5, showing it in the renamed folder. is there some key file it searches for that I need to delete/rename? All the cab file seemed to contain was a *.meta.dct file
_________________
Go740L App 9.510 Europe 985.8155
RDS_TMC mount
Home 2.8.3.2499 Win10 Home

dhn · Posted: Mon Feb 04, 2008 6:18 pm Post subject:

emjaiuk · Posted: Mon Feb 04, 2008 6:45 pm Post subject:

if1977 · Posted: Mon Feb 04, 2008 7:13 pm Post subject:

I have seen another post similar to this a few weeks ago and everything was so indepth the problem was as simpe as he was on v6.xx application and not the latest v7.xx which it needs to be for the v710 maps to operate. Just want to make sure you are running the latest application of TomTom.
_________________
NEW Tomtom GO 500 (hope it is good)
iphone (running all day, doesn't like it)
XL LIVE IQ Routes (Got stolen and miss it)
GO 510 (in drawer now, time for upgrade)

Oldboy · Posted: Mon Feb 04, 2008 7:24 pm Post subject:

emjaiuk · Posted: Mon Feb 04, 2008 7:33 pm Post subject:

Yes I am running the latest app.

HAs anyone done a succesful manual install of the latest maps after d/l via home?

Also, is there anyone kind enough to let me have a list of files and sizes the d/l should produce

Many thanks

Malcolm
_________________
Go740L App 9.510 Europe 985.8155
RDS_TMC mount
Home 2.8.3.2499 Win10 Home

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