TomTom Rider 2 and Cardo Scala Rider Q2

willis · Occasional Visitor Joined: Mar 06, 2006 Posts: 52

OK got TT Rider 2 *check*, got most recent software installed (6.581) *check*, unit came with Cardo Scala headset which works great *check*.

Trip to France with mate planned and want bike to bike capability and maybe some sounds. Hmmm new Scala Rider Q2 looks good AND will no doubt work with TT Rider as same make of headset supplied with TT etc. BOTH mate and I buy a Scala Rider Q2 (total cost £240).

ARGHHHHHHHHH doesn't work with Rider 2!!! Rider 2 says "Scala Rider Q2 features not supported" and refuses to pair Sad

Currently awaiting answers to emails to Cardo support and Tom Tom support. Will let you know outcome Crying or Very sad

Tim Buxton · Posted: Tue Jan 29, 2008 8:36 pm Post subject:

Wow, that's a surprise. I was thinking about a Q2 and was going to put the original Scala Rider headset on my boy's (or girl's, depending on who's riding pillion) helmet. Glad I never got 'around tuit'!
_________________
Tim

willis · Occasional Visitor Joined: Mar 06, 2006 Posts: 52

Reply received from TT "support":

Thank you for contacting TomTom Customer Support

I am very sorry but the Cardo Scala Rider Q2 is not compatible with our Rider V2.

With Best Regards

Maybe time to sell the Rider and buy a Zumo (also just about to upgrade the TT700 - the replacement won't be a TT device). Still awaiting a reply from Cardo.

willis · Occasional Visitor Joined: Mar 06, 2006 Posts: 52

Does anyone have any idea how a connection could be made?

After a bit more digging I've found that the TTR2 is Bluetooth 1.1 where the Q2 is Bluetooth 2.0. However the Q2 communicates (you can use it as a passenger headset - listening only) with the basic Scala Rider (which comes with the TTR2) which is Bluetooth 1.2.

Anyway the only "fixes" I can think of using a Q2 with a TTR2 are:

Use the TTR2 without audio with on screen prompts etc. Could be dangerous and the main reason I use the TTR2 is the speed camera audio warnings - so I hit the brakes if i'm speeding near a camera (when I speed I try to look at the road - not the TT).

Have both the Q2 and the Rider headset attached to your helmet. Bulky, many earpieces and looks weird.

Switch the headsets (the TT one and the Q2) over as / when required. Switching can be done thanks to the sliding on/off feature of the headset.

Overall a bit cr@p, I really wish TT would get their act together just once and make the Rider 2 "future proof" as their site claims they do. Obviously this is not true as they use the oldest Bluetooth standard on the market. If anyone has any other ideas / solutions please let me know. Thanks.

celios · Occasional Visitor Joined: Feb 10, 2008 Posts: 4

Thanks for posting this. I was also considering the Q2 for use with TT Rider 2, but can save some money! The Q2 is supposed to be compaitble with ealier Scala headsets... so I am thinking I might just get my wife the Q2 and I will just use the headset supplied by TomTom.

I don't think they will be able to upgrade from Bluetooth 1.1 to 2.0 via new firmware, so maybe they will release Rider 3 sometime in 2008.

willis · Occasional Visitor Joined: Mar 06, 2006 Posts: 52

If you do that the wife will be able to talk to you, but you won't be able to answer back.............ah yes no change there then Wink

If TT's prior customer "support" is anything to go by they will prob be arrogant enough to bring out their own headset and dump Cardo. I won't be buying the Rider 3 (or anything else by TT) out of principle.

PS No response at all from Cardo "support" to date.

celios · Occasional Visitor Joined: Feb 10, 2008 Posts: 4

willis · Occasional Visitor Joined: Mar 06, 2006 Posts: 52

hotbiker · Occasional Visitor Joined: Feb 12, 2008 Posts: 1

willis · Occasional Visitor Joined: Mar 06, 2006 Posts: 52

ariellifschitz · Occasional Visitor Joined: Feb 14, 2008 Posts: 3

Hi all
There is a solution for the problem some people have been having connecting the TomTom Rider 2nd edition to the new scala-rider Q2.

The TomTom Rider 2nd edition should be the 1st device that is paired to a new scala-rider Q2. If you pair the scala-rider Q2 to other scala-rider headsets after pair the TomTom Rider to the scala-rider Q2, everything should work like a charm.

If you've already paired your scala-rider Q2 to another headset, no problem!

You can RESET PAIRINGS on the scala-rider Q2 in order to set it back to default factory conditions.

This will allow you to start fresh and get your TomTom Rider paired to your scala-rider Q2 first.

RESET INTERCOM PAIRING

You can delete all of the headset’s Intercom pairings at any time.
1. Place the scala-rider Q2 into Intercom Pairing mode following these
instructions.
--A. If the headset is turned OFF, turn it ON by pressing and holding
the CTRL Button until the Blue Light flashes three times.
--B. Make sure that the headset is now flashing slowly in Blue.
--C. Pick up the headset and simultaneously press and hold the CTRL
Button and MC Button for at least six seconds until the Red Light
begins flashing rapidly, indicating it is in Intercom Pairing mode.

2. Once the Red Light begins flashing rapidly, press and hold Volume up
for three seconds.
3. The Red and Blue Lights will flash five times, confirming that the Reset
Pairing was successful.
4. Now pair the TomTom Rider to the scala-rider Q2.
5. Next pair the scala-rider Q2 to any other scala-rider headsets you wish to use with it.

Enjoy!

Ariel Lifschitz
Cardo Systems Support Center
support@cardosystems.com

willis · Occasional Visitor Joined: Mar 06, 2006 Posts: 52

ariellifschitz i love you. Cool

Tomtom support? pah! Cardo support, ariellifschitz and pocketgpsworld forums are the daddy! Absolute result - your fix worked a treat (took three attempts mind - and it's volume down button - not up). Thank you, thank you and thank you again, I very nearly bought a zumo and sold the Q2.

Buy a lottery ticket - your karma should be sky high Very Happy

alternatively give me your boss' details and I will write a letter of great thanks.

Cardo has my custom for life.

KTM-640-Dude · Occasional Visitor Joined: Feb 18, 2008 Posts: 7

Hi Guys,
I have been having exactly the same problems and found this thread in a Google search.
Firstly, I am really glad that there is a fix, 'cos my son and I have both just bought this set-up.
Many thanks for the pairing instructions, but I still have a slight problem and I wondered if you have any ideas.
I tried Q2 number 1 with my GPS, after an hour I gave up. I tried the second Q2 and it paired OK, exactly as you described. However the first Q2 also won't pair with my son's GPS - duff unit maybe? any other ideas?
Thanks in advance.

willis · Occasional Visitor Joined: Mar 06, 2006 Posts: 52

Give it a few trys, doing a factory reset on the Q2 every time. I had to try it three times before it paired. Also make sure there are no other bluetooth devises nearby to confuse pairing.

KTM-640-Dude · Occasional Visitor Joined: Feb 18, 2008 Posts: 7

Hi Willis,
Thanks for the advice. After many hours got the second Q2 to pair with the second Rider! All I can put it down to is the fact that it was connected to my son's phone at the time, every other time he was in work, maybe this is required to pair?

Still got problems though ..... Crying or Very sad

When I try to pair the two Q2's together I don't get the 2 second red LED to indicate that they are paired. I have tried many times, and tried re-setting the pairing first etc. However I can get them to work as an intercom by pressing MC a couple of times. The only problem then is that I lose the connections between the Q2 and the phone/Rider!

Have you tried the Q2 in anger yet, paired with another one?

Just wondered in anyone had followed the pairing advice and were using them with a smile on their face yet?

We'll get there in the end eh Smile

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