View previous topic :: View next topic |
Author |
Message |
dave_1963 Occasional Visitor
Joined: Jan 16, 2008 Posts: 16
|
Posted: Wed Jan 16, 2008 5:59 pm Post subject: Tomtom 520 safety cameras not showing up |
|
|
Hi all.
When I installed my TOMTOM 520T just after xmas, it downloaded numerous safety camera files. Went out to a known safety camera and sure enough, it was on there.
However, over the last week or two, I've notice it is no longer showing any cameras, ones that have been on the road for years. Is there something I should be turning on to get them to work?
How can I check if it is working? |
|
Back to top |
|
|
if1977 Lifetime Member
Joined: Nov 30, 2007 Posts: 649 Location: Doncaster
|
Posted: Wed Jan 16, 2008 6:03 pm Post subject: |
|
|
If you go to the PLUS services icon which is the 3rd page of the menu, tap it then tap the SPEED CAM icon then you will see ENABLE CAMERAS, Tap it and you should start seeing the TT cameras. _________________ NEW Tomtom GO 500 (hope it is good)
iphone (running all day, doesn't like it)
XL LIVE IQ Routes (Got stolen and miss it)
GO 510 (in drawer now, time for upgrade) |
|
Back to top |
|
|
dave_1963 Occasional Visitor
Joined: Jan 16, 2008 Posts: 16
|
Posted: Wed Jan 16, 2008 6:26 pm Post subject: |
|
|
Been there, but it says I can join this service!!
Very confused but I guess I don't therefore have the cameras. Very wierd. |
|
Back to top |
|
|
if1977 Lifetime Member
Joined: Nov 30, 2007 Posts: 649 Location: Doncaster
|
Posted: Wed Jan 16, 2008 6:37 pm Post subject: |
|
|
dave_1963 wrote: | Been there, but it says I can join this service!!
Very confused but I guess I don't therefore have the cameras. Very wierd. |
What might be the problem is you have'nt installed them yet. Check in TT Home in the Items on my computer and see if you see them there and it is a matter if selecting them from there to (add to device). If you have downloaded them they will be somewhere. _________________ NEW Tomtom GO 500 (hope it is good)
iphone (running all day, doesn't like it)
XL LIVE IQ Routes (Got stolen and miss it)
GO 510 (in drawer now, time for upgrade) |
|
Back to top |
|
|
Darren Frequent Visitor
Joined: 11/07/2002 14:36:40 Posts: 23848 Location: Hampshire, UK
|
Posted: Wed Jan 16, 2008 7:25 pm Post subject: |
|
|
Or your trial has expired. _________________ Darren Griffin |
|
Back to top |
|
|
if1977 Lifetime Member
Joined: Nov 30, 2007 Posts: 649 Location: Doncaster
|
Posted: Wed Jan 16, 2008 7:46 pm Post subject: |
|
|
Darren wrote: | Or your trial has expired. |
That might be my fault then. I did'nt think you get a trial subscription, only that they were supplied with the units. _________________ NEW Tomtom GO 500 (hope it is good)
iphone (running all day, doesn't like it)
XL LIVE IQ Routes (Got stolen and miss it)
GO 510 (in drawer now, time for upgrade) |
|
Back to top |
|
|
Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
|
Posted: Wed Jan 16, 2008 11:43 pm Post subject: |
|
|
Even when the trial period has run out, the old files will still carry on working. My 720 came with the TT camera data on it when I bought it and I still switch them on occasionally for a laugh!
So, why aren't yours?
If you look in your map folder with Explorer, can you still see the files called things like "Safety_Cam_UK_TomTom.ov2"? I've got 3 similarly named files for the UK cameras. |
|
Back to top |
|
|
Hoppy Regular Visitor
Joined: Jun 16, 2004 Posts: 241 Location: Lincoln
|
Posted: Thu Jan 17, 2008 11:24 am Post subject: |
|
|
Darren wrote: | Or your trial has expired. |
No trial you get a free download the first time you connect to TT Home but no updates from then on unless you subscribe. _________________ TomTom Go 950 Live.
App 9.054
Europe v8.50
NA 2GB v8.45 |
|
Back to top |
|
|
Darren Frequent Visitor
Joined: 11/07/2002 14:36:40 Posts: 23848 Location: Hampshire, UK
|
Posted: Thu Jan 17, 2008 11:27 am Post subject: |
|
|
Isn't that the same thing _________________ Darren Griffin |
|
Back to top |
|
|
Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
|
Posted: Thu Jan 17, 2008 12:21 pm Post subject: |
|
|
No, because what you have downloaded (or received on your machine when you bought it) will carry on working forever.
So Dave must have lost access to the files somehow.
Dave, check your map folder like I said above.
If the files are still there, we need to work out why the TT is not recognising them. |
|
Back to top |
|
|
Darren Frequent Visitor
Joined: 11/07/2002 14:36:40 Posts: 23848 Location: Hampshire, UK
|
Posted: Thu Jan 17, 2008 12:27 pm Post subject: |
|
|
Ah yes of course, sorry, blinkers now removed! _________________ Darren Griffin |
|
Back to top |
|
|
dave_1963 Occasional Visitor
Joined: Jan 16, 2008 Posts: 16
|
Posted: Thu Jan 17, 2008 4:01 pm Post subject: |
|
|
Hi guys.
OK. In folder -
C:\Users\Daddio\Documents\TomTom\HOME\Downloads\map
I have GreatBritainandtheRepublicofIreland, nothing else.
In my -
C:\Users\Daddio\Documents\TomTom\HOME\Downloads
I have a safety camera file, which contains quite a few further folders all containing, amongst over file extensions, OV2 files.
And now to what I think went wrong. Everything was working fine. I had backed up all of my TT. Found a new map available and downloaded that, after saving the old map. I suspect the act of deleting the old map off the TT and loading the new one may have lost these OV2 files?
I guess the question is, how do I "install" them back onto the TT from my backup? |
|
Back to top |
|
|
Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
|
Posted: Thu Jan 17, 2008 4:22 pm Post subject: |
|
|
Sorry, should have made it clearer...
Connect the TT itself to the PC (shut down Home if it tries to run), then, using Windows Explorer, find the drive letter that the TT has been assigned and browse into it.
Are there any camera files with names like "Safety_Cam_UK_TomTom.ov2" in the map folder?
If not then try copying the ones from C:\Users\Daddio\Documents\TomTom\HOME\Downloads\whatever your folder is called
Try just these three for now:
Safety_Cam_UK_TomTom.ov2
Safety_Cam_UK_TomTom.ov2.dct
Safety_Cam_UK_TomTomOv2.ver
Just select them / copy / go to your TT's map folder and paste.
(If you cannot see the three letter extensions then in Explorer (or My Computer) TOOLS / FOLDER OPTIONS / VIEW Tab /
In the "Advanced settings" section:-
UN-TICK "Hide extensions for known file types") |
|
Back to top |
|
|
dave_1963 Occasional Visitor
Joined: Jan 16, 2008 Posts: 16
|
Posted: Thu Jan 17, 2008 4:32 pm Post subject: |
|
|
I'd luv to try that but..
Did a restore early from my backed up files. TT then downloaded an application update again, 22.7 mb, all OK. But cannot access TT from Home now as it says it needs a file and to try later. Run update again and it keeps downloading the same file!!
More worringly, my TT is now stuck on the splash screen. Won't power off. Hit the reset switch but the TT boots and sticks on the splash screen again. |
|
Back to top |
|
|
Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
|
Posted: Thu Jan 17, 2008 4:37 pm Post subject: |
|
|
I repeat... you don't need Home to access the TomTom.
It seems like you have larger problems, so getting it connected to the PC is even more important.
When you plug in the USB cable, the TT screen should ask if you "want to connect to computer"?
Does it do that? |
|
Back to top |
|
|
|
Posted: Today Post subject: Pocket GPS Advertising |
|
|
We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
Have you considered making a donation towards website running costs?. Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!
|
|
Back to top |
|
|
|