520 will not restart folowing restore.

jm202067

I have just done a restore on my 520 and now it just freezes on the startup screen. I don't get a red cross on the screen just the wallpaper startup screen. I have tried holding the reset in several times for 30 seconds + without sucess.

Oldboy · Posted: Wed Dec 26, 2007 4:29 pm Post subject:

To give us some idea of what is happening, why was it necessary for you to do a restore?

How did you do the Restore? Home or Explorer.

Have you got an SD Card in the Slot? If so, try it with the Card out.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

jm202067 · Posted: Wed Dec 26, 2007 5:41 pm Post subject:

I restored it using Home 2 and have tried removing the memory card but still can't get past the wallpaper startup screen.

Oldboy · Posted: Wed Dec 26, 2007 6:22 pm Post subject:

What was the problem that required you to do a Restore?

Do you have a Software Update in the HOME Download Folder?

Have a look at This Post. It sounds like you have corrupt data somewhere.

It is something that we always stress here - do a Full Backup using Windows Explorer. At least you have control over what is Saved.

Do one now even if the Device is not working, to make sure that ALL the data is secure.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

jm202067 · Posted: Wed Dec 26, 2007 6:32 pm Post subject:

I can't access the files on the Tomtom because when i connect it to my pc i am not getting the screen on theTomtom that asks if i want to connect it to the pc. Just the startup wallpaper is permanently showing.

jm202067 · Posted: Wed Dec 26, 2007 6:42 pm Post subject:

Have got it to show up on my pc by pressing the reset button then putting it in the cradle to switch on. Have done a restore but still won't get past the wallpaper screen.

Oldboy · Posted: Wed Dec 26, 2007 6:44 pm Post subject:

OK.

If you do a 30 second Reset with the Device switched on, does it re-boot, or do you have to switch it on again?
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

jm202067 · Posted: Wed Dec 26, 2007 10:11 pm Post subject:

I have to switch it on again and it just boots to the wallpaper screen.

Oldboy · Posted: Wed Dec 26, 2007 11:33 pm Post subject:

jm202067 · Posted: Thu Dec 27, 2007 11:28 pm Post subject:

I have tried to restore the files but my restore stops part way through when reinstalling them.

jm202067 · Posted: Fri Dec 28, 2007 3:55 pm Post subject:

Have finally brought it back to life by deleting everything in the Tomtom's memory and then doing a restore. Strangely just doing a restore without clearing the Tomtom's memory didn't work for some reason. A clean restore did the trick. Thanks for everyones help. Very Happy

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