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GerryC Pocket GPS Moderator
Joined: Mar 01, 2005 Posts: 1513 Location: West Mids
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Posted: Sun Dec 23, 2007 7:58 pm Post subject: First aid and Other guides now available |
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Like many who upgraded to Navcore 7, I've been missing the guides and contacted TomTom getting the same results as others here. In the last 10 or so days though, they have been made available on the same page as the missing HelpMe POIs.
http://www.tomtom.com/support/index.php?FID=7892&Lid=1
Just download the zip file, extract all the files and copy the new helpme folder to the root of the TomTom. The icons don't look that different but they now work. _________________ Gerry
TomTom730T
Cameralert for Android
Brodit ProClip mount |
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mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Sun Dec 23, 2007 8:11 pm Post subject: |
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Nice one and not before time, thanks for letting us know - Mike |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Sun Dec 23, 2007 9:57 pm Post subject: |
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Good news!
I notice they are still saying "On a small number of TomTom GO 720/520 and ONE 3rd Edition, some Help me! destinations for the UK and Ireland are missing..."
Make that all of them? |
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dhn Frequent Visitor
Joined: Oct 08, 2007 Posts: 2544 Location: Toronto CANADA
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Posted: Mon Dec 24, 2007 12:48 am Post subject: |
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I noticed on the link that it also said it works only with the 7.05 map version. Aren't you Brits up to a 7.10, version?
Maybe it means the map must be a minimum of 7.05 level? |
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Snudge Lifetime Member
Joined: Aug 22, 2007 Posts: 211 Location: Peterborough
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Posted: Mon Dec 24, 2007 2:04 am Post subject: |
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Andy_P2002 wrote: | Good news!
I notice they are still saying "On a small number of TomTom GO 720/520 and ONE 3rd Edition, some Help me! destinations for the UK and Ireland are missing..."
Make that all of them? |
My One XL had Police Stations etc over 200 miles away so they should have mentioned this model as well.
dhn wrote: | I noticed on the link that it also said it works only with the 7.05 map version. Aren't you Brits up to a 7.10, version?
Maybe it means the map must be a minimum of 7.05 level? |
I've got map 710 and the download worked ok. |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Mon Dec 24, 2007 5:29 pm Post subject: |
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I know people with v6 maps where these add-on POIs have worked fine too. |
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Scotty-uk Regular Visitor
Joined: Dec 24, 2006 Posts: 61 Location: J7 M11 (Essex)
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Posted: Mon Dec 24, 2007 11:02 pm Post subject: |
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I just dropped this on my 910 and now I can't see Help at all.
To be honest I did put Tripmaster back on yesterday and I couldn't swear to the Help feature being there but i'm 99% sure it was.
A reset (ping underneath) hasn't helped.
Any idea?
p.s. I'm on the most up to date versions of Home, maps and the application. |
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Scotty-uk Regular Visitor
Joined: Dec 24, 2006 Posts: 61 Location: J7 M11 (Essex)
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Posted: Tue Dec 25, 2007 12:18 am Post subject: |
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Removing Tripmaster solves it.
Any way of having both help and Tripmaster? |
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COLINRG Regular Visitor
Joined: Mar 02, 2005 Posts: 91
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Posted: Tue Dec 25, 2007 12:20 am Post subject: |
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Scotty-uk wrote: | I just dropped this on my 910 and now I can't see Help at all.
To be honest I did put Tripmaster back on yesterday and I couldn't swear to the Help feature being there but i'm 99% sure it was.
A reset (ping underneath) hasn't helped.
Any idea?
p.s. I'm on the most up to date versions of Home, maps and the application. |
Remove Tripmaster. Any program that changes the menus causes the 'Help Me' option to disappear. Currently Navcore V7 doesn't support custom menus. |
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Scotty-uk Regular Visitor
Joined: Dec 24, 2006 Posts: 61 Location: J7 M11 (Essex)
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Posted: Tue Dec 25, 2007 8:41 am Post subject: |
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GerryC - thanks for letting us know.
When I complained originally they said :
"Thank you for contacting TomTom Customer Support.
We are aware of the confusion caused by the incorrect manual, and we apologise for this unfortunate situation.
We do not currently have a date for the release of the Help Files, all we know is they'll arrive via HOME automatically when available.
With Best Regards
The TomTom Customer Support Team"
So much for TomTom Home |
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washman Regular Visitor
Joined: Mar 30, 2006 Posts: 75
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Posted: Tue Dec 25, 2007 12:19 pm Post subject: |
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Hi
I have been given TOMTOM 1XL UK& IRL with version 6 for christmas . But can not find the "Help Me " option , is it on this version .
Thanks Mike |
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mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Tue Dec 25, 2007 12:42 pm Post subject: |
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Mike, for the HelpMe function to be on your device you need to uprade it to version 7 software, put TomTom Home on the PC and give it an Internet connection. Follow the icons for check for updates etc, this will download version 7 for your unit.
For the HelpMe files see the first post in this thread - Mike |
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washman Regular Visitor
Joined: Mar 30, 2006 Posts: 75
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Posted: Tue Dec 25, 2007 1:30 pm Post subject: |
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Hi
Thanks for help have now updated to version 7 .
Merry Christmas to you
Mike |
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BrianI Regular Visitor
Joined: Dec 01, 2004 Posts: 66 Location: Rugby, UK
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Posted: Wed Dec 26, 2007 7:18 pm Post subject: |
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I have recently upgraded to app 7.162, on my TT500, which gives me the option of finding nearest doctor, pharmacy etc. However, the nearest ones are all in southern Ireland. Where can I get the data from for the UK. I have map UK and IE plus major roads of Europe v660.1219
Brian |
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pcaouolte Frequent Visitor
Joined: Dec 27, 2006 Posts: 998 Location: South Lincs, UK.
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Posted: Wed Dec 26, 2007 9:55 pm Post subject: Re: First aid and Other guides now available |
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You can download them here:
http://www.tomtom.com/support/index.php?FID=7892&Lid=1
Tomtom say they won't work with your version of the map but they are not always correct in what they say |
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