home help

westentertainer · Posted: Wed Nov 14, 2007 2:32 pm Post subject: home help

wanted new map for my 910 conected to home ,asked me to upgrade to latest home ,now stuck on loking for updates ,tried reinstalling home but still the same can i download a map any other way cheers

westentertainer · Posted: Wed Nov 14, 2007 3:43 pm Post subject:

please can someone help ..the new version of home will not connect to web

HummerUK · Posted: Wed Nov 14, 2007 4:27 pm Post subject:

tottom web site so perhaps also downloads seem very slow at the moment.

HummerUK

westentertainer · Posted: Wed Nov 14, 2007 6:12 pm Post subject:

pulling my hair out now tried to reinstall but when i try to log on it spins forever

westentertainer · Posted: Wed Nov 14, 2007 7:32 pm Post subject:

nah have tried and tried will not log on with new version of tomtom home what can i do

DennisN · Posted: Wed Nov 14, 2007 7:54 pm Post subject:

I was having rael trouble with TT site earlier, but it seems to have improved now. Try logging in again through TT Home now.
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

westentertainer · Posted: Wed Nov 14, 2007 8:20 pm Post subject:

just tried but no i still cant ,i have tried all day .
its only since i updated home because last night i changed to ve7 on my 910 no problems is there any other way i can install map ie. explorer

DennisN · Posted: Wed Nov 14, 2007 8:28 pm Post subject:

First, have you tried buying and downloading the map from the TomTom website?

Second, does TT Home work at all? If so, what version have you got now?
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

westentertainer · Posted: Wed Nov 14, 2007 8:34 pm Post subject:

shall i try that first

fao91 · Occasional Visitor Joined: Jan 08, 2007 Posts: 48

Maybe you should check if your firewall is blocking Tomtom Home Smile

DennisN · Posted: Wed Nov 14, 2007 8:47 pm Post subject:

Does that mean shall you try getting it from the TT website?

Answer the questions I asked please, not digress.

If you have NOT tried getting the map from TT website, that might be an answer for you.

BUT it might involve TT Home anyway, so it's also relevant whether or not you've got TT Home working.

Third question in case your TT Home isn't working - have you got the disk that came with the 910? - it'll have Home on it so you could consider re-installing it to get an earlier version working again.
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

westentertainer · Posted: Wed Nov 14, 2007 9:00 pm Post subject:

well i have purchased map .i have followed instructions but tt home is just not responding

DennisN · Posted: Wed Nov 14, 2007 9:07 pm Post subject:

You really are making this hard work by not telling much of a story!!

You've bought a map. How?
What instructions have you followed?
Has the map actually downloaded onto your computer?
In what way is TT Home not responding? Are you saying it won't run, or that it won't download the map or that it won't install the map?
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

westentertainer · Posted: Wed Nov 14, 2007 9:12 pm Post subject:

i purchased map from tt site recieved e mail with instructions .opened home went to download map ,but the the loading bar in the middle of page scrols forever ,if i try to log in the little cog wheel at the bottom just spins and spins

DennisN · Posted: Wed Nov 14, 2007 9:42 pm Post subject:

You've paid TT for the map and now you can't get it?

Is your GO910 connected to the computer and switched on?

If so, instead of clicking on the login, simply click on the icon to "Add maps, Traffic, Voices etc" and TT Home should then log you in if you've previously told it to remember you.
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

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