Viamichelin X960 New Edition

bryanspink · Occasional Visitor Joined: Oct 26, 2007 Posts: 9

Hi!
My dad bought the new edition X960 the other day which came with the version 7 software DVD. The unit works fine but I'm having problems loading the software onto my PC. When I run the install I get as far as connecting to he unit and get the message "synchronization with the portable device in progress" and it just sits there. I started the latest attempt at about 5pm and it's still running (now 7.26pm). I've tried uninstalling and the uninstall doesn't appear to work. I ended up having to do a system restore.
Any ideas anyone?
I've thought about downloading the version 6.5 software and trying that.
Bryan

Deepfour · Posted: Fri Oct 26, 2007 8:02 pm Post subject:

Hi Brian

Stuart from VM here...Can you let me know what Windows version you are working with?

Cheers
_________________
Leyio = Share anywhere anytime!

www.leyio.com

Keep your eyes open in 2009 for a new way to share and swap files......Leyio!

bryanspink · Occasional Visitor Joined: Oct 26, 2007 Posts: 9

Hi!

Windows XP Home SP2 with all the latest updates.
I've also tried it on a laptop with XP professional and I get the same problem.

Bryan

PS still running at 20.19

bryanspink · Occasional Visitor Joined: Oct 26, 2007 Posts: 9

I eventually had to reboot my PC, when I did a message came up saying that the version of ActiveSync was not compatible with the device. The version on the DVD appears to be 4.2 and the latest on the MS site is 4.5. Could this be my problem?
Bryan

bryanspink · Occasional Visitor Joined: Oct 26, 2007 Posts: 9

Nope! Still does the same!

Deepfour · Posted: Sat Oct 27, 2007 10:34 am Post subject:

Bryan

I will get this checked into and come back to you...........
_________________
Leyio = Share anywhere anytime!

www.leyio.com

Keep your eyes open in 2009 for a new way to share and swap files......Leyio!

perussell · Frequent Visitor Joined: May 12, 2006 Posts: 292

Bryan

if you didn't already do so, check out my thread just above this thread detailing problems I was having with Activesync.

It's a long shot but if per chance you had installed a 3G modem on the PC any time recently this causes the type of problem you have described.

Once I tried a system restore to an earlier date the problem disappeared.

bryanspink · Occasional Visitor Joined: Oct 26, 2007 Posts: 9

Hi!
My modem's been installed for about 6 months. It's a TalkTalk model.
The problem appears to be similar to the one you had. I've tried some of the "solutions" on the microsoft site regarding USB connections and still haven't had any success.
Bryan

perussell · Frequent Visitor Joined: May 12, 2006 Posts: 292

I tried all of those solutions on the MS site and also some stuff off the ViaMichelin site and got absolutely nowhere.

I do wonder if its linked to the modem though because in your case it has never worked because the X960 is new and the modem was already on there but in my case activesync had worked perfectly (with an X970T) until I installed the new modem software.

I was all ready to blame the device but it seems that whatever the problem was it was something on the PC. It also seems to affect IBM Thinkpads (though it may be a wider issue than just that)

Deepfour · Posted: Mon Oct 29, 2007 3:33 pm Post subject:

HI , Are you using XP or Vista...?? If Vista it might be defaulting to the driver for your X-970T.....never had an issue like this myself as always worked fine with my Dell unit...
_________________
Leyio = Share anywhere anytime!

www.leyio.com

Keep your eyes open in 2009 for a new way to share and swap files......Leyio!

perussell · Frequent Visitor Joined: May 12, 2006 Posts: 292

Hi Stu, hope you enjoyed the break! Not sure if you are aiming your question at Bryan or myself (since I have the X-970T) but from my perspective, since it links to the problems I was having with Activesync..........

In my case its XP Pro with Service Pack 2 on an IBM Thinkpad.

As soon as I restored my PC to pre-3G modem conditons all worked fine..... again

Deepfour · Posted: Mon Oct 29, 2007 3:56 pm Post subject:

It was aimed at Brian.....if i can have his contact details (Mail them to me) I will get a very nice French Gentleman to call him and whisper sweet nothings about how to solve the issue......
_________________
Leyio = Share anywhere anytime!

www.leyio.com

Keep your eyes open in 2009 for a new way to share and swap files......Leyio!

Drifter47 · Occasional Visitor Joined: Aug 04, 2006 Posts: 36

Deepfour · Posted: Mon Oct 29, 2007 5:49 pm Post subject:

Well we do have some very nice French girls at our Paris office but as a married man I can't see them due to the blinkers fitted by my wonderful and stunning wife (Will now email her the link with me saying this for obvious brownie points!!)
_________________
Leyio = Share anywhere anytime!

www.leyio.com

Keep your eyes open in 2009 for a new way to share and swap files......Leyio!

michaelj2 · Regular Visitor Joined: Oct 05, 2006 Posts: 157

I would also like to know the solution as the only way I got it to work was by uninstalling ActiveSync 4.5 and reinstalling an old version 3.8. Since then it has worked like a charm. But I would like to reinstall 4.5 or later as I cannot sync my Windows Mobile V6 phone!

I think it is unique to IBM Thinkpads after a 3G modem is installed.

	PocketGPS
	Web