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Tomtom one Urgent help needed

 
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uome
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Joined: Jun 17, 2006
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PostPosted: Sun Jun 18, 2006 12:54 am    Post subject: Tomtom one Urgent help needed Reply with quote

Hi Guys
last night I tried a new SD card in my Tomtom One and when I turned the device on I couldn’t see anything but a white screen, I reset the device so many times but to no avail I don’t know what could be causing this I even tried with the old SD card but the problem is still there and when I switch the device on I only see a white blank screen can anyone please help or point me to the right direction.
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lbendlin
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PostPosted: Sun Jun 18, 2006 1:46 am    Post subject: Reply with quote

do you see the same white when no SD card is present?
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uome
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PostPosted: Sun Jun 18, 2006 9:23 am    Post subject: Reply with quote

yes even with no SD card I see the same white blank screen.
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Eldar
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PostPosted: Sun Jun 18, 2006 7:44 pm    Post subject: Reply with quote

have you by any chance used a 5/7/910 series card in your ONE?
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lbendlin
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PostPosted: Mon Jun 19, 2006 1:08 am    Post subject: Reply with quote

good thinking... but with a wrong bootloader the screen shouldn't be white from the start, it only whitens when the kernel panics. I'd rather think it is a hardware failure.
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Eldar
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PostPosted: Mon Jun 19, 2006 9:52 am    Post subject: Reply with quote

It's not thinking, it's experience - 6 customers so far who've done that :-) and some of them described the screen as "going white"
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lbendlin
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PostPosted: Mon Jun 19, 2006 2:22 pm    Post subject: Reply with quote

"going white" is definitely a sign of wrong boot loader. But "white on switch-on" should be different, or?
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Eldar
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PostPosted: Mon Jun 19, 2006 2:33 pm    Post subject: Reply with quote

you'll see the Hands of Death :-) when you first switch it on, but the next time it would be white screen, uome didn't say how it happens exactly.
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uome
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PostPosted: Tue Jun 20, 2006 9:35 am    Post subject: Reply with quote

tnx guys for your time Eldar was right, the SD card which I loaded had files associated with Tomtom GO.
Anyways I had to take it back and got a new one.
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fernbreck
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PostPosted: Thu Sep 06, 2007 6:33 pm    Post subject: TomTom One White Screen on boot. Replace boot loader? Reply with quote

I was trying to upgrade my SD card on an old TT One (4N00.003) so that I could install the latest version of Navigator and got hit by the "unable to activate my maps" bug where I could do it via TT Home but not the device.

Found this thread http://www.yournav.com/forum/index.php?showtopic=7281&st=22 with a solution and found the files and the procedure here http://www.satnav-shop.com/index.php?ln=en&pg=6&sec=19.

Followed it and all went well except on reboot I got the white screen as described above. I assumed the flash had gone wrong but now it occurs to me that I was working with a backup SD card and I may have inadvertently used the one from my TT Go.

Am I sunk? Anyway to fix this? If it helps I have another TT One unit that still functions. Anyway to copy the kernel across?

Any advice appreciated.

Brent
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