tomtom GO 720 missing POI

Scratchy555 · Posted: Wed Aug 15, 2007 9:44 pm Post subject: tomtom GO 720 missing POI

I got my tt720 yesterday, replacing my 910, and I soon found out that I cannot find any hardware stores. I spoke to the help desk and installed the poi for retail stores, because they said that would fix what is missing, however still not the case. Any ideas on how to fix or add the poi's I am missing? I am always looking for a Lowe's or Home Depot and the Tom Tom cannot find it.
Note: I have confirmed that the retail store stuff is in the tt.
Note: The help desk has no idea what they are doing. hmmmmm
Note: I am really annoyed

edit: for language by PaulB2005

PaulB2005 · Posted: Wed Aug 15, 2007 10:16 pm Post subject:

Welcome to the forum

Scratchy555 · Posted: Wed Aug 15, 2007 10:33 pm Post subject:

yes i am

Scratchy555 · Posted: Wed Aug 15, 2007 10:35 pm Post subject:

I am actually in so cal, near LA I use my tommy alot for business and I am frustrated that the help center was no help. Which is how I ended up here. Smile

PaulB2005 · Posted: Wed Aug 15, 2007 10:39 pm Post subject:

There are many knowledgable TT users here (sadly i'm not one of them) who should be able to help.

However as this site is UK based you might have to wait for answer (currently 22:48 here) but i'm sure someone will know the answer.

DennisN · Posted: Wed Aug 15, 2007 10:41 pm Post subject:

Scratchy555 · Posted: Wed Aug 15, 2007 10:50 pm Post subject:

I live here in West Covina Ca. The tt did not get me lost from some where else hehe. I just cant seem to find the POI's that were in my go 910 is all. Seems they/ IT Guys? must have forgot to put that stuff in. Nobody seems to know why?

DennisN · Posted: Wed Aug 15, 2007 11:39 pm Post subject:

I am slowly coming to the conclusion that they have slimmed it down to run in the 2GB Internal memory. Great shame, really. I was so impressed with first contact with it and now it's ever so slightly starting to go downhill. I wonder what's wrong at Tom Tom that they get sooo close to something really great and spoil it with a shortage of memory and dreadful customer support services? I'm not the least bit technical, but surely they could have got more than 2GB inside it to let it be much better? It looks like they have slimmed down the maps (well, for Europe anyway) - surely the best part of a successful satellite navigation device is getting the maps top mark? But they seem to be wasting resources on the side issues like Music and photos.

Good idea for you would be to go to Profile (high center of this page) and enter your location, then we can all dream of oranges and wine when we see your posts? Very Happy

_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

Scratchy555 · Posted: Wed Aug 15, 2007 11:46 pm Post subject:

If that were true, I wish they considered giving us/me the option of what we want loaded on all the 2gb. Funny that I went from 20g with the 910 to 2 with this. All I want is to find the house I am looking for in Ca. not florida or s. carolina. stoooopid. Not listen to mp3 or look at pics. Just give me a good detailed map, which I really like about tt and locations with pois with addies and tele #. I dont care about anything else. Really.

Scratchy555 · Posted: Thu Aug 16, 2007 5:21 am Post subject:

I have concocted if that is spelled right, a letter to the who doits at tomtom. Maybe they can come up with an answer. I have searched their websites and forums all day to no avail. Can anyone tell me, in the states can you find a home depot in los angeles ca with your tt720 us version. Is it just mine that is not working? Just like everyone else when I logged into tthome it auto updated. I wonder if this was the problem. I really hate to take this back again. seriously losing my mind Scratchy.

Oldboy · Posted: Thu Aug 16, 2007 6:48 am Post subject:

The POIs on This Page, (you will need to select United States and press Refresh), have 1246 Lowes, under DIY, and 1808 Home Depot, under Shopping - Other, which you could add as Custom POIs.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

Scratchy555 · Posted: Thu Aug 16, 2007 4:28 pm Post subject:

Error in selection criteria

Please select at least one category or subcategory.

Back To Download Section

I tried the link you selected and got the above error message which I just copied and pasted. I appreciate the help. I am actually looking for the app that goes to the 910 just wondering if I installed those pois if that would correct the problem, and will it even run with the newer firmware.

Thanks Dude

scratchy

PaulB2005 · Posted: Thu Aug 16, 2007 4:38 pm Post subject:

The POIs from this site that Oldboy has linked to install along site the pre-installed POIs. They will be more up to date than the pre-installed ones.

Scratchy555 · Posted: Thu Aug 16, 2007 4:46 pm Post subject:

There is nothing at that link to click for US or tick to download. The page is blank other than the header at the top of the page which is just like the one at the top of this page.

Esparkie · Posted: Thu Aug 16, 2007 4:58 pm Post subject:

Try the Download POIs from the menu running down the lefthand side of the screen.

Mark

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