globalpositioningsystems.co.uk

mick-b · Occasional Visitor Joined: Aug 05, 2005 Posts: 20

bought a Tom Tom sat nav from these jokers
returned it under the sale of goods act (not fit for purpose)
and since then they have ignored all correspondence
next step court action lets see if they try to ignore that

MickB

Border_Collie · Posted: Sat Mar 31, 2007 6:38 pm Post subject:

I've used them a lot and never had any problems with their goods. Haven't had to return anything so guess I could be lucky as I haven't had to use their after sales..
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Catherine · Occasional Visitor Joined: Apr 15, 2004 Posts: 28

Hello mick-b,

My name is Catherine and I am the Customer Services Manager at Yoonoo Ltd. Having seen your posting I'd like to try and help you if I can.

Please will you email me at catherine.hinchcliffe@yoonoo.co.uk with the following information:-

Your order or returns number.
Details of what you returned.
The tracking code of the parcel when you returned it and which courier service you used to return the parcel to us.
The ticket numbers from the emails you have sent.

Many thanks and I look forward to hearing form you.

Catherine Hinchcliffe
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catherine.hinchcliffe@yoonoo.co.uk
www.globalpositioningsystems.co.uk
GPS Specialists

GSRider · Posted: Mon Apr 02, 2007 8:11 pm Post subject:

A reasonable request from Catherine...do let us know as & when it's all sorted out. Up till now I've heard mostly good things about them.

mick-b · Occasional Visitor Joined: Aug 05, 2005 Posts: 20

sent all details will wait and find out what happens

will keep you all informed

MickB

mick-b · Occasional Visitor Joined: Aug 05, 2005 Posts: 20

My Apologies
It turns out the special delivery parcel that the post office claimed to have delivered was never delivered.
This explains why I was waiting in vain for comformation of the return.
The post office claim to have delivered but didnt have a signature on the system.
After filling out the request for a proof of delivery it has come back with no proof of delivery.
So as it was insured I now have to claim on the insurance.
So again my apologies and thanks to catherine for help in sorting things out.

MickB

CliffEdge · Posted: Tue Jul 17, 2007 9:39 pm Post subject:

Beware Special delivery conditions. I got caught by these. The PO are not obliged to get a readable, or recognisable signature. When a vendor denied getting a return, I paid the £4:50 to get a copy of the signature. It was a straight line so useless. When I queried this with the PO I was told ... "The PO are not obliged to get a readable, or recognisable signature".... so not much use. The Co did find the return in the end, & Mr line had "signed" for it.... they just had no idea who it was...... but the PO said they had done their job if it had gone missing. Catch 22.

chelsky · Posted: Mon Jul 30, 2007 1:00 pm Post subject: gps

I think it say's a lot about a company when they reply in a forum. I have used them three times. Brilliant!!

Regards David

keithjeffrey · Posted: Mon Jul 30, 2007 9:55 pm Post subject: Re: gps

CliffEdge · Posted: Mon Sep 10, 2007 12:29 am Post subject:

I had the, now well known, 257... loading maps lock up problem with my Garmin 660. Got it changed by GPS in days. Great service.... unlike Garmin who wanted to charge to fix a brand new unit!!!!

Retty · Frequent Visitor Joined: Sep 07, 2006 Posts: 336

bradders2 · Posted: Wed Dec 19, 2007 9:04 pm Post subject:

Retty wrote:-

Topefisher · Occasional Visitor Joined: Sep 20, 2006 Posts: 16

They offer price matching on the Garmin 60CSX

4 Days ago I asked them to price match with Ebuyer at £244.99 postage paid. At the time Ebuyer had 4 in stock. They are now down to 1 in stock.

To date they have not bothered to respond

What are they waiting for? Nil stock at Ebuyer so they can say they can't price match when they have no stock?

If they are unable to honour their promises on price match then they are certainly not getting my business.

GPS4less do as good a deal anyway.

Darren · Posted: Thu Feb 28, 2008 1:55 pm Post subject:

And don't overlook the fact that Global Positioning Systems is now just a trading name of Expansys who bought them last year.
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AllyCat · Posted: Thu Apr 10, 2008 10:44 am Post subject:

Hi,

Yes, I've just tried to log on to their Forum (admittedly now little-used) and it (and the whole site?) has just been replaced by eXpansis with a small banner "in association with globalpositioningsystems". Sad

Cheers, Alan.
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