New TTOne v2 not being recognized by my computer.....

Noobiest · Occasional Visitor Joined: Jan 07, 2007 Posts: 57

Reset it.......nothing

Unplugged Usb and plugged it back in, turned on the power......nothing.

TT home software .....nothing.

Plugged in my Usb mp3 player and the computer saw that.

Anyone?

Thanks

Oldboy · Posted: Tue Jan 09, 2007 7:56 pm Post subject:

Try a Reset and then have another go.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

Noobiest · Occasional Visitor Joined: Jan 07, 2007 Posts: 57

Montala · Posted: Wed Jan 10, 2007 12:12 am Post subject:

Hi,

Could you not take it back to the place of purchase and ask them to replace it for you?... Just a thought!

Noobiest · Occasional Visitor Joined: Jan 07, 2007 Posts: 57

Andy_P · Posted: Wed Jan 10, 2007 12:31 am Post subject:

Gonna tell us how you sorted it, please?

Noobiest · Occasional Visitor Joined: Jan 07, 2007 Posts: 57

Andy_P · Posted: Wed Jan 10, 2007 11:38 am Post subject:

Thanks Noobiest.

For others with this problem, it's worth trying ALL combinations of TomTom on and off and PC on and off, when you plug in the USB (although v6 software now asks whether you want to connect so having the TT off may not do anything now.

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