Frustrated Newbie

idallas · Occasional Visitor Joined: Dec 20, 2003 Posts: 3

Hi

I get the following error.

Application TomTom Navigator.exe has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
Program: TomTom
Navigator.exe
Exception: 0x0000005
Address: 000b2c6c

I use AN Ipaq 3850 with Windows CE 3.0

TomTom have advised me to re-install which I have, several times including maps.

If anyone can point me in the right direction to fix this issue I would be most grateful.

Dave · Posted: Sat Dec 20, 2003 8:42 pm Post subject:

Several things can cause this:-

1) corrupted install (requiring a complete uninstall, manual deletion of directories and files, then a clean reinstall)

2) corrupted storage card, running a disk check and defrag may resolve (check out Storage Tools)

3) too many POI's in your country directory. Browse to the country directory on your storage card, and delete a whole load of OV2's and corresponding BMP's and try running again.

idallas · Occasional Visitor Joined: Dec 20, 2003 Posts: 3

Hi Dave

Thanks for your prompt reply.

I am currently trying Number 1 of you suggestions.

Number two is not applicable at this time as I do not have an external storage card.

Number three looks interesting. Where will I find the 'country' directory? Had a look when trying to manually delete all the files etc but could not seem to find it.

Thanks for the help.

Dave · Posted: Sat Dec 20, 2003 9:14 pm Post subject:

You normally have a directory called something like \Great Britain on your storage card, but I'm not sure what/where it will be in main memory as I have never installed just to main memory. Basically the directory should have some OV2 files in it.

idallas · Occasional Visitor Joined: Dec 20, 2003 Posts: 3

Thanks Dave

All fixed now. The first suggestion was the one that worked. Thumbs Up

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