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paid but site says I'm not a member

 
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ecp98rjs
Occasional Visitor


Joined: Dec 03, 2006
Posts: 2

PostPosted: Mon Dec 11, 2006 12:49 pm    Post subject: paid but site says I'm not a member Reply with quote

Hi,

I have paid my subscription but the download page says that I haven't. I think the issue could be that I signed up for the forums with email rob (dot) shaw (dot) uk (at) gmail (dot) com, but the address registered with paypal is rob (dot) shaw (at) dsl (dot) pipex (dot) com.

I've since tried changing my forum email address to the latter but it still isn't working.

Grateful for your advice.

Rob
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MaFt
Pocket GPS Staff
Pocket GPS Staff


Joined: Aug 31, 2005
Posts: 15157
Location: Bradford, West Yorkshire

PostPosted: Mon Dec 11, 2006 3:57 pm    Post subject: Reply with quote

hi rob,

your paypal payment is currently pending. recently paypal has been using 'e-cheque payments' that take longer to clear the uk banking system so it could be this causing the delay. If after a few days you still cannot access the subscriber part of the site then repost here and we can look into it more.

Thanks

MaFt
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