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Unable to connect to Tomtom website

 
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RQ
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Joined: Apr 08, 2006
Posts: 240
Location: Clevedon

PostPosted: Fri Nov 24, 2006 4:10 pm    Post subject: Unable to connect to Tomtom website Reply with quote

For about 6 weeks I have been unable to connect via Tomtom Home to the Tomtom website. (Is that such a bad thing?)

I have re-loaded the Tomtom Home software many times having very carefully uninstalled all remnants of it - even clearing the registry. All to no avail.

I am running Windows XP, use Internet Explorer and also use Zonealarm.

Prior to 6 weeks ago everything worked fine and then it stopped working. Obviously something has changed but nothing deliberatley so I suspect an automatic update has modified something.

I have a TT700 on 6.15.

Has anyone experienced a similar problem?
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thebinman
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Joined: Mar 04, 2006
Posts: 770

PostPosted: Fri Nov 24, 2006 7:27 pm    Post subject: Re: Unable to connect to Tomtom website Reply with quote

RQ wrote:
For about 6 weeks I have been unable to connect via Tomtom Home to the Tomtom website. (Is that such a bad thing?)

I have re-loaded the Tomtom Home software many times having very carefully uninstalled all remnants of it - even clearing the registry. All to no avail.

I am running Windows XP, use Internet Explorer and also use Zonealarm.

Prior to 6 weeks ago everything worked fine and then it stopped working. Obviously something has changed but nothing deliberatley so I suspect an automatic update has modified something.

I have a TT700 on 6.15.

Has anyone experienced a similar problem?


Sorry RQ but I'm on XP, use IE 7.0 & ZA Pro with no problems.

Have YOU done anything to your PC about 6 weeks ago?
If not how about doing a system restore?
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henryg
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Joined: Jul 05, 2005
Posts: 78

PostPosted: Fri Nov 24, 2006 7:51 pm    Post subject: Reply with quote

Welcome to the club - it's not that very exclusive, but hey. TT support refuse to admit there is any problem; what a surprise!

I find that any version of Home after 1.2 doesn't work properly; 1.30.30 seemed to work but intermitently, so a I gave up on that; . ANY later versions simply won't connect for me. Bet they've put something "nasty" into the code. Evil or Very Mad


Henry
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RQ
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Joined: Apr 08, 2006
Posts: 240
Location: Clevedon

PostPosted: Fri Nov 24, 2006 10:18 pm    Post subject: Reply with quote

Binman,

I did not mention first time around that I had another computer running Win 2000 previously when it first failed. The computer was a bit slow and needed replacing and I got hold of a new box. And still the problem.

I assume by system restore - you mean the computer and not the TT.. I can give it a go but don't hold out much hope.

I have honestly tried all reasonable things - I just wonder whether there is something on the TT or that gest written into the TT home directory.

Henry G,

I think I have an older version of home and will try that.

Both of you - thanks for your replies. I will let you know how I get on.

Thanks
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