710 Locked up and wont reset

Ninja21 · Posted: Mon Nov 06, 2006 3:39 pm Post subject: 710 Locked up and wont reset

Hi I have just bought a new GO 710 and had an issue last night where the unit locked up and the screen was illuminated light blue when i tried to reset the unit on the reset button it wouldnt reset and seemed to be that the reset button wasnt doing anything what so ever, what I had to do to resolve was leave the unit to drain all power overnight and then this morning plugged in the charger turned on and all was fine.Now obviously the reset button is needed for future use should I cntact TomTom for a repair??

Dave

Oldboy · Posted: Mon Nov 06, 2006 4:47 pm Post subject:

You could try doing a Reset by taking the SD Card out. It might have the same effect, because the Device has to re-read the Card.

Did you hold the Reset in for about 10secs? Have you tried it with the Unit On and Off?

Can't think of anything else. Sad

_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

Ninja21 · Posted: Mon Nov 06, 2006 10:19 pm Post subject:

Yeah mate tried the sd card that didnt work and tried the reset button for a fair while with no joy.TBH I really think it is goosed the reset button that is.

Dave

mikealder · Posted: Tue Nov 07, 2006 12:01 am Post subject:

There have been a couple of reported fails of the reset button on the 910 units, but first off lets establish the size of your reset "device" some paper clips are too big to fit in the hole - try using a pin or needle.

Prior to this you are using the reset switch? (I know it sounds a stupid question) but the reset switch is under the device near the power connection - It is NOT the small hole on the front of the device, this is the inbuilt microphone - Mike

Ninja21 · Posted: Tue Nov 07, 2006 1:54 pm Post subject:

Hi Mike Yes im using the reset switch next to the power connection under neath and at the right, I have tried using a small sharp object and ill try a pin now. Mike the pin does work Sad

thanks Dave

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