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Simbo_Wales Occasional Visitor
Joined: Mar 30, 2006 Posts: 17
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Posted: Sun Sep 24, 2006 11:04 am Post subject: I can`t get my pc to recognise my 700 |
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Hello all,after d/l and installing the new hardware ,version 6.15 I cant get my TT to be recognized by my pc either when connecting it via TT home or directly as drive (x).TT goes straight to map mode.
I have tried 2 different usb cables,both of which work with another usb device and I am scratching my head at the moment!!
Just tried a factory reset and still no luck |
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Oldboy Pocket GPS Moderator
Joined: Dec 08, 2004 Posts: 10643 Location: Suffolk, UK
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Posted: Sun Sep 24, 2006 12:17 pm Post subject: |
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Hve you made sure that the Plug has been firmly pushed into the 700? They are a tight fit sometimes.
If you go straight into Map Mode, it suggests that the 700 doesn't know it's plugged into the PC. Have you tried another USB Port? _________________ Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1135 |
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Simbo_Wales Occasional Visitor
Joined: Mar 30, 2006 Posts: 17
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Posted: Sun Sep 24, 2006 12:56 pm Post subject: |
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Sorry about the double post Oldboy,yes I have tried a few usb ports,including a powered usb hub,but still the 700 goes directly to map mode. |
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Oldboy Pocket GPS Moderator
Joined: Dec 08, 2004 Posts: 10643 Location: Suffolk, UK
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Posted: Sun Sep 24, 2006 3:24 pm Post subject: |
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Have you tried plugging it in firmly at the TT end? If you have and the Cable is OK, it would suggest that the problem rests with the TT USB Socket. _________________ Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1135 |
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Simbo_Wales Occasional Visitor
Joined: Mar 30, 2006 Posts: 17
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Posted: Sun Sep 24, 2006 4:20 pm Post subject: |
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Yep,thats what I am begining to think, I have mailed TT support so I should hear something in a day or two.
Many thanks for your suggestions. |
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nudda Regular Visitor
Joined: May 16, 2006 Posts: 198
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Posted: Tue Sep 26, 2006 9:37 pm Post subject: |
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my 700 is doing the same. Arghhh
Does anyone know what to do ? |
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trog100 Regular Visitor
Joined: Sep 15, 2006 Posts: 195
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Posted: Tue Sep 26, 2006 11:55 pm Post subject: |
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try removing the sd card then make the connection.. if the connection is made then insert the card..
no great logic to this but some computors dont like a card reader which is what the tomtom is being plugged in with a card in..
trog |
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nudda Regular Visitor
Joined: May 16, 2006 Posts: 198
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Posted: Wed Sep 27, 2006 7:49 am Post subject: |
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Thanks trog but the 700 doesnt have an sd card |
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Simbo_Wales Occasional Visitor
Joined: Mar 30, 2006 Posts: 17
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Posted: Thu Sep 28, 2006 12:32 am Post subject: |
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Did a reset with a paperclip and everything back to normal!! |
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nudda Regular Visitor
Joined: May 16, 2006 Posts: 198
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Posted: Thu Sep 28, 2006 8:03 am Post subject: |
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Sorry I forgot to update here.
Yes the paperclip trick did it but I find I now have to reset it everytime before I connect it to my PC !! GGggrrrr |
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gg2000 Occasional Visitor
Joined: Dec 09, 2003 Posts: 20 Location: East Sussex, UK
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Posted: Sun Oct 01, 2006 7:57 pm Post subject: |
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Just discovered I have the same problem, fortunaly the reset work-around does indeed do the trick. Never had this problem with v6.14
Hopefully TT will fix on the next release _________________ TTGO 700 v6.15 External Aerial |
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sixonenine Occasional Visitor
Joined: Aug 04, 2006 Posts: 13
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Posted: Mon Oct 02, 2006 7:54 pm Post subject: |
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i can connect m,y 700 to my computer but 'Home' doesn't seem to recognise, tellin' me my TomTom isn't connected. Aaargh. but it is!!! - As above, I do hope TomTom can sort this problem out with the next update.... [619] |
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sixonenine Occasional Visitor
Joined: Aug 04, 2006 Posts: 13
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Posted: Mon Oct 02, 2006 7:58 pm Post subject: |
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sixonenine wrote: | i can connect m,y 700 to my computer but 'Home' doesn't seem to recognise, tellin' me my TomTom isn't connected. Aaargh. but it is!!! - As above, I do hope TomTom can sort this problem out with the next update.... [619] |
Hmmm. I just quit 'Home' on my comp and reopened it. Seemed to do the trick and recognised my 700. Hohum. I'll not moan so fast next time! |
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DennisN Tired Old Man
Joined: Feb 27, 2006 Posts: 14901 Location: Keynsham
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Posted: Wed Oct 04, 2006 9:27 am Post subject: |
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TTGO700
I have just been suffering this problem for the last hour. Different cables, different ports, paperclip reset after reset.
Eventually it came to life, so that I could install yesterday's camera updates.
This problem happened to me after Tom Tom Home downloaded and installed an update - v1.3, build 25 September 2006 - so I rather suspect that (I seemed to lose the TT icon on the taskbar too). Time will tell. |
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tonygold Frequent Visitor
Joined: Jul 14, 2006 Posts: 417
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Posted: Thu Oct 05, 2006 9:51 am Post subject: |
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i had same prob with my tomtom ONE. eventually realised that i had set the tab on my sd card to 'lock'. when i unlocked sd card tomtom was recognised immediatly by my pc. not sure if same happens on 700 but may be useful to others??? |
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