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bj
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Joined: Sep 18, 2005
Posts: 36
Location: uk
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 Posted: Tue Sep 19, 2006 11:12 pm Post subject: tom tom home problems |
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Hi
Can you please help I have dowloaded tom tom home to my pc when I plug in the usb cable the program starts ok if I click on Explore it finds my tom tom 700 and lists all the info ok. When I click on my go 700 bottom left it changes to my device a picture of a tom tom 700 comes on with the caption Please connect your tom tom device using a usb cable and turn on. As it working on the Explore tab and also does backups no problem it IS switched on. I have reloaded the software a number of times but can't get this option to work can you please help many thanks.
byron jones. |
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karma
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Joined: Mar 24, 2006
Posts: 2
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| Posted: Tue Sep 19, 2006 11:36 pm Post subject: |
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Can I add my plea, too.
Exactly the same thing happens with me.
K
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I said it was an upgrade. I didn't say it would be better. |
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Oldboy
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Joined: Dec 08, 2004
Posts: 10643
Location: Suffolk, UK
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| Posted: Wed Sep 20, 2006 8:03 am Post subject: |
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Did you get a 'Pointing Red Arrow' on the picture of the Virtual 700?
If so, turn the Virtual 700 on with the Mouse.
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Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1135 |
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bj
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Joined: Sep 18, 2005
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Location: uk
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| Posted: Wed Sep 20, 2006 6:08 pm Post subject: |
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| Oldboy wrote: | Did you get a 'Pointing Red Arrow' on the picture of the Virtual 700?
Hi
Thanks for the reply there is no red arrow pointing to the on button.
many thanks.
bj.
If so, turn the Virtual 700 on with the Mouse. |
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bj
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Joined: Sep 18, 2005
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Location: uk
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| Posted: Wed Sep 20, 2006 6:57 pm Post subject: |
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| karma wrote: | Can I add my plea, too.
Exactly the same thing happens with me.
K |
Karma
Have sent question to tom tom had no reply yet will post if reply is any use.
bj. |
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trog100
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Joined: Sep 15, 2006
Posts: 195
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| Posted: Wed Sep 20, 2006 7:06 pm Post subject: |
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"As it working on the Explore tab and also does backups no problem it IS switched on."
do u mean its really switched on screen lit up or do u mean it just seems to work without being switched on..
odd cos if windows sees it so should home.. try connecting with the sd card removed.. let it connect then insert the card.. mine connects far more reliably this way.. my card readers dont like being plugged in with a card in them either..
trog |
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trog100
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Joined: Sep 15, 2006
Posts: 195
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| Posted: Wed Sep 20, 2006 7:08 pm Post subject: |
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"As it working on the Explore tab and also does backups no problem it IS switched on."
do u mean its really switched on screen lit up or do u mean it just seems to work without being switched on..
odd cos if windows sees it so should home.. try connecting with the sd card removed.. let it connect then insert the card.. mine connects far more reliably this way.. my card readers dont like being plugged in with a card in them either..
trog |
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trog100
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Joined: Sep 15, 2006
Posts: 195
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| Posted: Wed Sep 20, 2006 7:11 pm Post subject: |
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the 700 has the hardrive dosnt it..i get muddled up with 710s which dont and 700s which do.. ignore my sd card comment..
trog |
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bj
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Joined: Sep 18, 2005
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Location: uk
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| Posted: Wed Sep 20, 2006 8:22 pm Post subject: |
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[quote="trog100"]the 700 has the hardrive dosnt it..i get muddled up with 710s which dont and 700s which do.. ignore my sd card comment..
Hi
Thanks for the reply the tom tom is switched on and connected to the computer it just will not operate from the picture on the computer screen.
regards bj. |
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bj
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Joined: Sep 18, 2005
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Location: uk
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| Posted: Wed Sep 20, 2006 8:28 pm Post subject: |
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[quote="bj"] | trog100 wrote: | the 700 has the hardrive dosnt it..i get muddled up with 710s which dont and 700s which do.. ignore my sd card comment..
Hi
Thanks for the reply the tom tom is switched on and connected to the computer it just will not operate from the picture on the computer screen. Also when I said explore saw the info It was explore in Home not Windows Explorer which also sees it many thanks.
regards bj. |
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Antoeknee
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Joined: Jul 29, 2005
Posts: 267
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| Posted: Wed Sep 20, 2006 9:57 pm Post subject: |
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| Quite a lot of people are confused by this. Once you have connected and switched on the TT unit you need to activate the on screen device by click the on screen start button on the picture of your unit. |
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bj
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Joined: Sep 18, 2005
Posts: 36
Location: uk
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| Posted: Thu Sep 21, 2006 8:51 pm Post subject: |
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| Antoeknee wrote: | | Quite a lot of people are confused by this. Once you have connected and switched on the TT unit you need to activate the on screen device by click the on screen start button on the picture of your unit. |
Hi
Thanks for the reply please read a couple of posts ago the picture of the tom tom 700 is on the computer screen there is no red pointer by the on button on the tom tom the on button will not switch on the tom tom on the computer the explore button works and shows me all the programs on the tom tom. The computer can see the tom tom it shows all the info in it . It just will not operate it. |
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bj
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Joined: Sep 18, 2005
Posts: 36
Location: uk
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| Posted: Thu Sep 21, 2006 8:56 pm Post subject: |
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| Oldboy wrote: | Did you get a 'Pointing Red Arrow' on the picture of the Virtual 700?
If so, turn the Virtual 700 on with the Mouse. |
Hi thanks for the reply no red arrow all other options work fine
regards bj. |
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Oldboy
Pocket GPS Moderator
Joined: Dec 08, 2004
Posts: 10643
Location: Suffolk, UK
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| Posted: Thu Sep 21, 2006 8:58 pm Post subject: |
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| bj wrote: | | It just will not operate it. |
I would try un-installing HOME by using Start | Programs | TomTom Home | Remove and then downloading HOME again. You will get the latest Version and, hopefully it will download the plug-in component that is needed for the Virtual TT.
Download from HERE.
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Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1135 |
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bj
Occasional Visitor
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Joined: Sep 18, 2005
Posts: 36
Location: uk
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| Posted: Thu Sep 21, 2006 9:50 pm Post subject: |
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| Oldboy wrote: | | bj wrote: | | It just will not operate it. |
I would try un-installing HOME by using Start | Programs | TomTom Home | Remove and then downloading HOME again. You will get the latest Version and, hopefully it will download the plug-in component that is needed for the Virtual TT.
Download from HERE. |
Hi
Thanks again I have just removed the program and reinstalled. It still has no red arrow I am begining to think there is a corrupt file left somewhere on the computer. Could you please advise me on the plug in component required many thanks
bjhere |
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