TomTom connection cycling problem

[Mike3]

I've got this problem that just cropped up that has me perplexed.

I'm using the GlobalSat Bt-338 receiver, an iPAQ H6315, and TomTom 5.0. It's been fairly well over the last several months with only the usual complaints that everyone else in the foruim has.

This week it started acting up. I start the receiver, open up the iPAQ bluetooth manager, and see that the connection status is good, and stays good for awhile. Then I start TomTom and it reports no GPS device. I switch back to the BT Manager while TomTom is still running, and it shows that the receiver is connected for 5-6 seconds, then DISCONNECTS for 5-6 seconds, the connects again for 5-6 seconds, and keeps cycling like this endlessly. Meanwhile TomTom says steadily that there is no GPS device. The flashing blue light on the receiver indicates the same cycling connection (flashing slowly when disconnected, quickly when connected, cycling 5-6 seconds).

I've tried configuring it for "Other cable NMEA GPS" and "Other bluettoth GPS", with the same results.

Has anyone else encountered this? Any suggestions on what to do to troubleshoot it?

Thanks,
-=- Mike

[lbendlin]

do a factory reset on the GlobalSat, and check if that helps.

Only start TomTom AFTER the 338 has got the fix.
_________________
Lutz

Report Map Errors here:
TomTom/TeleAtlas NAVTEQ

[Mike3]

Thanks, Lutz, I didn't even know there was a factory reset possible on the receiver. It's not mentioned in the "manual". But I searched and other forums said to pull the battery out for 5 mintues to do a factory reset. Is that what you meant?

If so, I did that (battery out for ten minutes, actually) and the same results. Cycles BT connect/disconnect every 5-6 seconds. The unit is not getting a fix, either. (green light does not come on)

Is there a different factory reset? I think I'll leave the battery for several hours, and see if that does anything.

Thanks,
-=- Mike

[lbendlin]

Use WinFast Navigator or similar program to do a factory reset (cold boot)
_________________
Lutz

Report Map Errors here:
TomTom/TeleAtlas NAVTEQ

We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
Have you considered making a donation towards website running costs?.
Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!