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Where does the download go!!

 
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Steview555
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Joined: Apr 28, 2006
Posts: 5

PostPosted: Fri Apr 28, 2006 1:31 pm    Post subject: Where does the download go!! Reply with quote

Hi,

I have downloaded the camera database before when it was a free service, I have just joined for a year and downloaded the latest camera files, it says download succesful but has not told me where the file is.
How do I find it?
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PaulB2005
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Fri Apr 28, 2006 1:34 pm    Post subject: Reply with quote

It'll be wherever you told it to Save it to when given the option.

Try again but this time make a note of where you saved it to.
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Steview555
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Joined: Apr 28, 2006
Posts: 5

PostPosted: Fri Apr 28, 2006 1:36 pm    Post subject: Reply with quote

PaulB2005 wrote:
It'll be wherever you told it to Save it to when given the option.

Try again but this time make a note of where you saved it to.


It never asked me to save it anywhere!
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RobBrady
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Joined: Jul 21, 2004
Posts: 2718
Location: Chelmsford, UK

PostPosted: Fri Apr 28, 2006 1:54 pm    Post subject: Reply with quote

Hi and welcome to the forums!

Please can you let us know exactly what you do and what messages you get when you try to download.

Thanks.
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Robert Brady
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Steview555
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Joined: Apr 28, 2006
Posts: 5

PostPosted: Fri Apr 28, 2006 2:03 pm    Post subject: Reply with quote

robbrady wrote:
Hi and welcome to the forums!

Please can you let us know exactly what you do and what messages you get when you try to download.

Thanks.


Ok, here goes....
I click on speedcameras at the top of the page then click on downloading the database and choose the Tom Tom file and click continue then it takes me to another screen and I select UK consolidated by type and click download database and then it just runs some data at the bottom of the screen and brings me to an empty page that only has [speed camera index] on it.

Doesnt ask me where to download the file at all, it worked Ok for me prior to it being subscription
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RobBrady
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Joined: Jul 21, 2004
Posts: 2718
Location: Chelmsford, UK

PostPosted: Fri Apr 28, 2006 2:09 pm    Post subject: Reply with quote

Steview555 wrote:
robbrady wrote:
Hi and welcome to the forums!

Please can you let us know exactly what you do and what messages you get when you try to download.

Thanks.


Ok, here goes....
I click on speedcameras at the top of the page then click on downloading the database and choose the Tom Tom file and click continue then it takes me to another screen and I select UK consolidated by type and click download database and then it just runs some data at the bottom of the screen and brings me to an empty page that only has [speed camera index] on it.

Doesnt ask me where to download the file at all, it worked Ok for me prior to it being subscription


Please can you let us know, which browser version, operating system, firewall software, anti virus software you are using or any other information you think may be helpful.

Have you seen http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=35213 ?
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Robert Brady
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Steview555
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Joined: Apr 28, 2006
Posts: 5

PostPosted: Fri Apr 28, 2006 2:15 pm    Post subject: Reply with quote

robbrady wrote:
Steview555 wrote:
robbrady wrote:
Hi and welcome to the forums!

Please can you let us know exactly what you do and what messages you get when you try to download.

Thanks.


Ok, here goes....
I click on speedcameras at the top of the page then click on downloading the database and choose the Tom Tom file and click continue then it takes me to another screen and I select UK consolidated by type and click download database and then it just runs some data at the bottom of the screen and brings me to an empty page that only has [speed camera index] on it.

Doesnt ask me where to download the file at all, it worked Ok for me prior to it being subscription


Please can you let us know, which browser version, operating system, firewall software, anti virus software you are using or any other information you think may be helpful.

Have you seen http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=35213 ?


I use Netscape 7 with Windows XP not sure about firewall but have an old Norton AntiVirus and also the AVG Free edition.

But I have had all this before and downloaded from your site no problem prior to it being subscription.

Thaks for your help, hope I havent wasted £19 Rolling Eyes
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PaulB2005
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Fri Apr 28, 2006 2:23 pm    Post subject: Reply with quote

Quote:
but have an old Norton AntiVirus and also the AVG Free edition


Just a tip. Don't run two AV at the same time.
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RobBrady
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Joined: Jul 21, 2004
Posts: 2718
Location: Chelmsford, UK

PostPosted: Fri Apr 28, 2006 2:59 pm    Post subject: Reply with quote

Try downloading using Internet Explorer.

Just for your reassurance, out of the 1000s who have downloaded under the 'new' system, we have only had one person who we couldn't help.

We haven't changed the download file types either. Is it possibly something you have changed on your system since the last download? That is usually the reason.
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Oldboy
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Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK

PostPosted: Fri Apr 28, 2006 9:23 pm    Post subject: Reply with quote

Steview555 wrote:
I use Netscape 7 with Windows XP

In Netscape goto Edit | Preferences, Select Navigator and then Downloads.

There are 3 Options on the Right of the Window. Select the middle one, 'Open a Progress Dialog'.;)
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Richard

TT 910 V7.903: Europe Map v1045
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Steview555
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Joined: Apr 28, 2006
Posts: 5

PostPosted: Sat Apr 29, 2006 7:29 pm    Post subject: Reply with quote

Oldboy wrote:
Steview555 wrote:
I use Netscape 7 with Windows XP

In Netscape goto Edit | Preferences, Select Navigator and then Downloads.

There are 3 Options on the Right of the Window. Select the middle one, 'Open a Progress Dialog'.;)


Done all that and still the same Crying or Very sad
any other ideas please Wink
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Oldboy
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Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK

PostPosted: Sat Apr 29, 2006 8:35 pm    Post subject: Reply with quote

Steview555 wrote:
Done all that and still the same Crying or Very sad
any other ideas please Wink

Have you tried using Download Manager? This has a tab for showing File Location.
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Richard

TT 910 V7.903: Europe Map v1045
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