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different activation code after flat battery?

 
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DONKEY
Occasional Visitor


Joined: Jan 28, 2005
Posts: 11

PostPosted: Tue Mar 28, 2006 6:36 pm    Post subject: different activation code after flat battery? Reply with quote

i recently left my mitac mio ppc on all weekend and it went totally flat and all the tomtom 3 software disappeared from it,i tried to reinstall off the original disc and it worked ok till i tried to start tt3 at which point it asked for an activation code,it says go tro the ttcode website but once there (ps i know my product code and device code) and i enter my device code it gives me 2 options, 1 is 'if your device code is .......... click here ' and the 2nd option is offering another device code, neither of which are mine so i cant go any further to get another activation code, ive emailed ttcode but no luck as yet,any1 know what i can do to get round this please
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lbendlin
Pocket GPS Staff
Pocket GPS Staff


Joined: 02/11/2002 22:41:59
Posts: 11878
Location: Massachusetts, USA

PostPosted: Tue Mar 28, 2006 10:13 pm    Post subject: Reply with quote

This seems to be a common issue with Mitac devices. Unfortunately this is Mitac's fault, and TomTom cannot do much about that. You can try to get a new product key (sending in proof of purchase) but in the end you really need to make sure your Mio doesn't run completely flat again

If your last activation is more than 6 months old then you should be able to activate a third device ID.
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