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database help

 
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termn8
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Joined: Mar 21, 2006
Posts: 3

PostPosted: Wed Mar 22, 2006 12:11 pm    Post subject: database help Reply with quote

hi can anyone help. i am trying to download the database but there are no files there when i click on my system and then type ?
i am trying to download the database for a navman 520.
hope someone can help.
stuart
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Oldboy
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Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK

PostPosted: Wed Mar 22, 2006 7:56 pm    Post subject: Reply with quote

We will need to have a little more information.

What do you actually do? List your actions up to the point you have trouble.

That way we'll know where to start. Smile
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termn8
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Joined: Mar 21, 2006
Posts: 3

PostPosted: Wed Mar 22, 2006 8:50 pm    Post subject: Reply with quote

I clicked on
1. Download from Pocket GPS Safety Camera Database page.
Then on Downloading the Database SatNav System i selected navman then continue.
Then SatNav System Navman
Camera selections selected each one and pressed download database
then next screen comes up

PocketGPSWorld.com Speed Cameras


[ Speed Camera index]
with no files listed. i have tried each one and they all come out the same , no files.
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RobBrady
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Joined: Jul 21, 2004
Posts: 2718
Location: Chelmsford, UK

PostPosted: Wed Mar 22, 2006 11:40 pm    Post subject: Reply with quote

Are you using the main site, i.e. www.PocketGPSWorld.com?

Please make sure that you always use the main site www.PocketGPSWorld.com and not a mirror site. Your browser needs to accept cookies from our site. There is an issue (which we are addressing) with cookies when you use a mixture of www.pocketgpsworld.com, pocketgpsworld.com, www.pocketgpsworld.com and pocketgpsworld.com.

On Internet Explorer you can clear your cookies using Tools/Internet Options/Delete Cookies.

Some ISPs store (cache) web pages so they don't always update immediately. 'Hard' refresh subscription/download page by pressing 'Control' on your keyboard whilst pressing the refresh/reload button on your browser.
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Robert Brady
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7272Andy
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Joined: Mar 10, 2006
Posts: 107
Location: Bath

PostPosted: Thu Mar 23, 2006 11:46 am    Post subject: Reply with quote

I don't suppose you're using the Firefox browser by any chance Question Your problems sound awfully familiar
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Thu Mar 23, 2006 12:11 pm    Post subject: Re: database help Reply with quote

termn8 wrote:
hi can anyone help. i am trying to download the database but there are no files there when i click on my system and then type ?
i am trying to download the database for a navman 520.
hope someone can help.
stuart

Please state your Operating System, Internet Browser (and Version) and what Anti-Virus and Firewall Software/Hardware you have installed?
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Darren Griffin
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termn8
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Joined: Mar 21, 2006
Posts: 3

PostPosted: Thu Mar 23, 2006 6:17 pm    Post subject: Reply with quote

how did you guess !
i am using firefox 1.5.0.1
windows xp service pack 2
norton anti virus and firewall

just to let you know i have just managed to download the database through internet explorer, it seems firefox is the problem.
many thanks for all your help.
i dont like using internet explorer but i will only use it for downloading.
stuart :D
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Thu Mar 23, 2006 6:20 pm    Post subject: Reply with quote

termn8 wrote:
just to let you know i have just managed to download the database through internet explorer, it seems firefox is the problem.

Not quite. I use Firefox too and don't have the problem. It seems Zone Alarm and Norton Internet in combination with Firefox cause many issues. We're trying to establish which combinations work!

I know it's not an answer but in my other life I run an IT Consultancy and I won't let Norton get within a mile of any of mine or my clients workstations/servers, horrid software!
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