SPV 500 - GPS PROBLEMS

nutflush · Occasional Visitor Joined: Mar 04, 2006 Posts: 5

I would really like some help here, I have purchased a second user phone which was advertised with tom tom mobile installed. All that was required was a GPS box. which I purchased a BT77 I believe not 100% sure.

Tom Tom loads up fine, can set home address and browse map, but will not recognise my GPS box. I know the box works as ive tried it on pocket streets ( which is a bit pants for my liking )

Can any one help or advise me, as im begining to feel ive been ripped off and misled by the person who sold me the phone.

Mullet · Frequent Visitor Joined: Dec 12, 2005 Posts: 1051

CHR15 · Occasional Visitor Joined: Mar 18, 2005 Posts: 26

I think you just need to do a bit of reading and research before jumping to the conclusion you have ben ripped off.

I have used that same pairing for some time now and had no problems ..once I had got it going that is

This will help if you can pair the device but TOmTom just doesnt see it.

1. Go to the main Bluetooth page and select Com Ports under Menu

3. Add a New Outgoing Port.
Set the port to COM7
Untick Secure Connection

Go back and ensure Bluetooth is switched On.

Run TomTom and under Preferences-Show GPS Status-Configure select "Other Bluetooth GPS"

nutflush · Occasional Visitor Joined: Mar 04, 2006 Posts: 5

thanks for reply - have done as you suggested but in prefs . no option to select other device has config option which only enables me too change degrees minutes seconds ??

also when i added com 7 it assigned the bt gps to it automatically is this correct also shows com 6 as com6 incoming.

having spent some time reading through the forum im starting to think the software may not be genuine. as buying as second user had no idea this problem of possible pirate software would exist on a phone. Although it starts can browse map input and find address just not connect up.

Having said that I have read that tom tom can take upto 45 mins to lock on from first use is this correct

The version showing on info 4.430 (3130) gps driver v 1.20

snellc · Occasional Visitor Joined: Mar 09, 2006 Posts: 2

Hi

I too have got a similar problem as previously described. I had to buy a replacement gps as mine was knicked and to start with first few months everything has been fine. Then all of a sudden it stopped getting a gps signal so i had it replaced. The new one i can no longer get tomtom to see. ive set a new device called BT GPS and the phone says it has paired with the device, yet when i go into tomtom it just says "no gps device"

Ive trawled through the phones menus and cannot find anywhere to "add a new com port" i only seem to have the options to select or deselect inbound com6 and outbound on com7.

no matter if they are ticked or unot ticked and i add a new bt gps device tomtom still fails to see the gps anymore.

Ive even reinstalled tomtom, and still no joy. Ive read somewhere that maybe you can change the com port the gps gets assigned to but i also see no where to do this.

Please help if you can.

Thanks

CHR15 · Occasional Visitor Joined: Mar 18, 2005 Posts: 26

Okay, I think there is a bit of confusion where these menus are.

@ nutflush -

nutflush · Occasional Visitor Joined: Mar 04, 2006 Posts: 5

Thankyou for putting me right there CHR15.

So it seems my worst case fears have been confirmed and likely the person I bought phone from has jazzed up description by adding Tom Tom to it knowing some mug like me would pay £150 Embarassed

But that aside I have seen what tom tom looks like on spv500 and what it can do. so i will go buy tom tom mobile 5 at the first chance I get, as this version is fine with spv500.

Many thanks to all that have tried to help me out

snellc · Occasional Visitor Joined: Mar 09, 2006 Posts: 2

Finally, i have resolved this issue.

The confusion from previous posts regarding the menus on the phone is all done to the lataest ROM update from orange, "http://www.orange.co.uk/c500patch/ty_oruk_21130_4214_0328_ship.exe" which if you dont have means that you cannot assign the gps unit to the outbound com port 7 which TomTom expects to find the gps unit on. Without this rom version the phone assigns the gps to com6, although with previous rom versions, this was not visible.

So what i did is download the latest rom from orange, which incidentally for spv500 users is good cos u get media player 10 as well.

Then delete and reinstall the gps unit, and voila its working again.

Hope this helps.

ChrisS

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