tomtom one advice please.

badger64 · Posted: Sat Jan 21, 2006 3:21 pm Post subject: tomtom one advice please.

hello everyone. 1st message bought tomtom one yesterday and having a couple of backup and set up problems hope someone can help a 'not very' computer literate trucker! i am trying to back up my tt1 put cd in and click back up and restore option, then back up and restore your tomtom one, turned on andconnected tt1 to computer with usb cable,card is inserted,it says to press ok button, but i don't see one on screen, computer just has an arrow to click forward or back nothing happens when i click forward, what am i doing wrong?? Sad

i won't go into bridge downloads yet not sure if memory card will be big enough?

sgould · Frequent Visitor Joined: Oct 05, 2004 Posts: 1320

I think that most of us ignore the CD and just backup with copy and paste (or drag and drop).

Plug in ONE with USB and turn it on.

ONE will either appear as a drive on the desktop or it can be opened as a removable drive via "My Computer"
Select all the contents of the ONE window and drag them to a new folder on the PC.

Wait while it downloads - takes a minute or two - the ONE screen should have a message and/or flashing icon.

Once complete the ONE should reboot and start working. Once it's up and running, unplug it and use it.
_________________
TTGO 700 (dead)
iPhone 3GS + TT holder
iPhone 5 (hers!)
Western Europe Map
Eastern Europe Map
Kenwood DNX-4210DAB with Garmin maps

Oldboy · Posted: Sat Jan 21, 2006 4:06 pm Post subject:

When the CD autoruns the first screen you will see is one with 5 options. The 2nd Option is Backup and Restore.

Click the Option and the Right Arrow to bring you a Screen with 4 Options on it. You need the Third Option, Backup Your TomTom GO.

This will do a Full Backup of the SD Card to a TomTom Folder in My Documents.

If you do the First Option, it will do it so quick you think it has done nothing, but it has only backed up your personal settings.

The Bridge Download is quite a large file so you might have to take as many voices off the card as possible to make room. Or get a bigger card.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

badger64 · Posted: Sat Jan 21, 2006 5:06 pm Post subject:

thanks for your prompt replies, i have an icon on my desktop that says totom one manual files is that the back up file? also the version i have is 5.41 do i need space to update to 5.42 or is the update not really worth it?

Oldboy · Posted: Sat Jan 21, 2006 6:02 pm Post subject:

TomTom never used to put an Icon on the Desktop. The Backup is usually found in My Documents\TomTomGO\.

I believe the 5.420 is a little bigger than 5.410, and as to whether it is worth it, this comes from TT's Website.

badger64 · Posted: Sat Jan 21, 2006 6:55 pm Post subject:

thanks for you time oldboy, i must be doing something wrong can,t seem to update or backup. Crying or Very sad

Oldboy · Posted: Sat Jan 21, 2006 8:41 pm Post subject:

The Backup is the most importatnt. Which method have you tried, or want to try?

Once you've done the Backup, then you can think about the upgrade.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

badger64 · Posted: Sat Jan 21, 2006 9:13 pm Post subject:

i have tried following the cd installation method the same as you mentioned earlier but when it gets to the' back up and restore' it wont,t go any further, it says click on ok but there is no ok icon just a left and right arrow, click right and nothing happens, click left and it goes backwards in the set up procedure! the unit is fully charged, contains memorycard, is connected and turned on.

badger64 · Posted: Sat Jan 21, 2006 9:39 pm Post subject:

also when i connect tt1 to computer via usb cable i have removable hardware symbol on taskbar but nothing in 'my computer'?

MELennium · Posted: Sat Jan 21, 2006 10:12 pm Post subject:

What operating system are you using on your computer?
_________________
TomTom Go 910 (3) v.6.522 Map Western Europe v.650 with useless TMC receiver
Ex. owner TomTom 910 (2) Returned Faulty
Ex. owner TomTom 910 (1) Returned Faulty
Ex. owner TomTom One v.5.420 Map UK v.605
Ex. owner Garmin i3 v.2.7 Map UK V.7

badger64 · Posted: Sat Jan 21, 2006 10:14 pm Post subject:

windows 2000

MELennium · Posted: Sat Jan 21, 2006 10:27 pm Post subject:

If you plug your Tom Tom usb cable into your computer & switch your Tom Tom on, right click on My Computer,then on properties, you will see a tab called Hardware, click on this & you will see a button called Device Manager. Click on this & a list should come up & in that list is Disk Drives with a plus sign, click on this plus sign & you should see your Tom Tom Go listed.
_________________
TomTom Go 910 (3) v.6.522 Map Western Europe v.650 with useless TMC receiver
Ex. owner TomTom 910 (2) Returned Faulty
Ex. owner TomTom 910 (1) Returned Faulty
Ex. owner TomTom One v.5.420 Map UK v.605
Ex. owner Garmin i3 v.2.7 Map UK V.7

badger64 · Posted: Sat Jan 21, 2006 11:03 pm Post subject:

nope! opened up disc drives the olnly thing in there is a box image called hds722580vlat20. whatever that is!

sgould · Frequent Visitor Joined: Oct 05, 2004 Posts: 1320

This is not as daft as it sounds.....

Have you pushed the USB lead into the ONE as far as it will go? There was a problem (still is?) on the 700 where the lead seemed to snap into place - at least for the first few times. So just pushing it in normally didn't fully connect.
_________________
TTGO 700 (dead)
iPhone 3GS + TT holder
iPhone 5 (hers!)
Western Europe Map
Eastern Europe Map
Kenwood DNX-4210DAB with Garmin maps

badger64 · Posted: Sat Jan 21, 2006 11:33 pm Post subject:

yes when i connect the lead the icon appears on the task bar.

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