tom tom 5 upgrade

stevep7465 · Occasional Visitor Joined: May 08, 2005 Posts: 17

anyone any ideas why i cant load my maps or doesnt offer me the chance to load my maps

steve

mikealder · Posted: Tue Oct 25, 2005 12:35 am Post subject:

Can you supply more information as to exactly what you are trying to do - I get the general idea of an upgrade but is it from vs3, or vs5,0 upto the new vs5,1? - also which file have you downloaded as the upgrade? there is a zipped version - Mike

stevep7465 · Occasional Visitor Joined: May 08, 2005 Posts: 17

i have a hp 1710 and have bought the upgrade kit for 59E but when i load on the install data there is no option to load maps iam deleting the old gb maps as told but when i try to run the tom tom it says no maps available

mikealder · Posted: Tue Oct 25, 2005 9:08 am Post subject:

If you insert CD one on the PC then select Start/ Run and type D:\setup.exe The TomTom installer should run.
Agree to License
Select Pocket PC
Add Maps
Great Britain
At this point you can select either the Great Britain Plus map (which includes UK and all major roads of Europe), or select Great Britain. Don't miss the option to select Postcodes at this point - or it will not install the codes. If you have a card reader use it, on the next screen select "Other Location Advanced" Then select the SD card as the destination (its much faster than via Active Sync)
Mike

stevep7465 · Occasional Visitor Joined: May 08, 2005 Posts: 17

when i agree to the licesne these are the only option available

TomTom Navigator
TomTom PIM Add-In
TomTom GPS
TomTom Wizard
English - Jane (GB)

cheers

steve

stevep7465 · Occasional Visitor Joined: May 08, 2005 Posts: 17

doesnt give the option to install the maps

steve

mikealder · Posted: Tue Oct 25, 2005 5:28 pm Post subject:

Are you using CD One, as this should display the install maps screen, if not try any of the CD's - when you select the country it will prompt you to insert the relevant CD - also check the CD contents in windows explorer, if there is a set-up file double click it to launch the installer - Mike

stevep7465 · Occasional Visitor Joined: May 08, 2005 Posts: 17

hi i must be really thick as this still isnt owrking cannot run the maps disks says not enough space on temp folder??

mikealder · Posted: Tue Oct 25, 2005 5:43 pm Post subject:

Not at the PC at the moment but this is a well known problem, have a look at tomtom.com - support FAQ and the solution is listed there, you need to find a file on the PC and delete it, or search on the forum as it is listed a nuber of times, if you are still struggling let me know and I post the link when I get home - mike

stevep7465 · Occasional Visitor Joined: May 08, 2005 Posts: 17

hi mike

if you can email me the link that would be great getting relly miffed with tom tom support no answer for 48 hours
cheers

steve

mikealder · Posted: Tue Oct 25, 2005 5:56 pm Post subject:

Set your profile to e-mail I can'e-mail to an unknown address, try this link, scroll dowm the page its number 11 on the list
http://www.tomtom.com/support/index.php?Language=1&TT=5dbul7irc15hljojas8nh7egk1
Can't be more specific at the moment as this page will not display on the PDA, Hope this gets you some progress - Mike

Robin2 · Posted: Tue Oct 25, 2005 6:27 pm Post subject:

If you go to www.tomtom.com, click Support, then PDA Navigation and you will find some of the most FAQ. Question 8 is the one you want
Robin
_________________
TomTom One v3 Europe, Navcore 7.903, Western Europe 835.2420
TomTom Go 720 Europe, Navcore 8.351, Western Europe 855.2884
Satmap Active 10
Plus a lot of other PDA GPS kit, seldom used

Robin2 · Posted: Tue Oct 25, 2005 6:28 pm Post subject:

Sorry, I don't know how, but a comma appeared at the end of the URL above. It should, of course, be www.tomtom.com
Robin
_________________
TomTom One v3 Europe, Navcore 7.903, Western Europe 835.2420
TomTom Go 720 Europe, Navcore 8.351, Western Europe 855.2884
Satmap Active 10
Plus a lot of other PDA GPS kit, seldom used

mikealder · Posted: Tue Oct 25, 2005 9:37 pm Post subject:

Robin2 check the site as its updated and this topic is item 11, now I can display the page you need to select on the PC select - start, Run in the box type %temp% from the results locate the file setup.exe (it should have a red pair of hands as the icon) - delete this and then proceed as per normal install - Sorry I couldn't offer this before but the TT page would not display correctly over GPRS on the new toy, and I stupidly had forgotten the exact way to do this - Mike

stevep7465 · Occasional Visitor Joined: May 08, 2005 Posts: 17

hi mike

thanks for all your help it now works

steve

	PocketGPS
	Web