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Wrong Location
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kbv1
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Joined: Nov 06, 2005
Posts: 64
Location: Telford, Shropshire

PostPosted: Sun Nov 06, 2005 1:25 pm    Post subject: Wrong Location Reply with quote

Hey.

Bought a TomTom Yesterday and something is wrong with it. Everytime i put my postcode in it comes up with the road next to us which i know have got a different postcode also when i put the sat nav on in the house it says im in that road aswell and the road i actually live in is just up to road even does it when i start driving. when i go on the road and a "pass my road" its in a field??? Confused what is going on? The area has ben here for 9 years.

Hope someone can help.

Thanks

Kris
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lbendlin
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Joined: 02/11/2002 22:41:59
Posts: 11878
Location: Massachusetts, USA

PostPosted: Sun Nov 06, 2005 5:00 pm    Post subject: Reply with quote

That is "normal" - unfortunately.

TomTom use a "snap to road" algorithm, and your current position seems to be closer to the other road.

As for the rest - that's probably just a map error. Report it to TeleAtlas.
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kbv1
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Joined: Nov 06, 2005
Posts: 64
Location: Telford, Shropshire

PostPosted: Sun Nov 06, 2005 5:17 pm    Post subject: Reply with quote

how do i go about reporting it to teleAlas?

many thanks
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lbendlin
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Joined: 02/11/2002 22:41:59
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Location: Massachusetts, USA

PostPosted: Sun Nov 06, 2005 5:23 pm    Post subject: Reply with quote

the link is in my signature....
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Lutz

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kbv1
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Joined: Nov 06, 2005
Posts: 64
Location: Telford, Shropshire

PostPosted: Sun Nov 06, 2005 7:58 pm    Post subject: Reply with quote

if i am being stupid im sayin sorry now,Laughing Out Loud when i go to the teleatlas form when i have to choose a device it doesn't have a tomtom on there so shall i select any?
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lbendlin
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Joined: 02/11/2002 22:41:59
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Location: Massachusetts, USA

PostPosted: Sun Nov 06, 2005 8:14 pm    Post subject: Reply with quote

yes.

We keep telling TeleAtlas about that, and they keep not listening...

You need to select "Great Britain", not "United Kingdom"...
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Lutz

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kbv1
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Joined: Nov 06, 2005
Posts: 64
Location: Telford, Shropshire

PostPosted: Mon Nov 07, 2005 12:13 am    Post subject: Reply with quote

do Garmin use the same mapping as TomTom, TeleAtlas or something else because when i was in halfords i as trying the different sat navs and when typing in my postcode on a Garmin C310 it was all correct. what gives?
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lbendlin
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Joined: 02/11/2002 22:41:59
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Location: Massachusetts, USA

PostPosted: Mon Nov 07, 2005 1:12 am    Post subject: Reply with quote

I believe Garmin use NavTEQ maps.
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Lutz

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kbv1
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Joined: Nov 06, 2005
Posts: 64
Location: Telford, Shropshire

PostPosted: Mon Nov 07, 2005 1:14 am    Post subject: Reply with quote

would you say garmin are better then tomtom or just the same?
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lbendlin
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Joined: 02/11/2002 22:41:59
Posts: 11878
Location: Massachusetts, USA

PostPosted: Mon Nov 07, 2005 1:20 am    Post subject: Reply with quote

don't make me move this thread into the "Best Forum". :x

You will have to decide for yourself what's better for you. My personal opinion is that Garmin is . Mind you that was my personal opinion and not endorsed by PocketGPSworld.
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Lutz

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kbv1
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Joined: Nov 06, 2005
Posts: 64
Location: Telford, Shropshire

PostPosted: Mon Nov 07, 2005 10:39 pm    Post subject: Reply with quote

i have just realised why everything is all up with my streets on the map there are differnt 2 roads, mine and the next one but on the map there are 3 which is wrong so the "unnamed road tf13qq" should be st julians(tf13qq)- which is correct and then mine tf13qp should be where st juilans is showing on the map. To put it simple u need to get rid of the unnamed road and shuve my road and st julians down 100 yards. so there both in the correct place and have the correct postcodes. Mistry solved!! Just have to conact them now and tell them there are too many roads!
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kbv1
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Joined: Nov 06, 2005
Posts: 64
Location: Telford, Shropshire

PostPosted: Mon Nov 07, 2005 11:07 pm    Post subject: Reply with quote

is there like a contact number to call tomtom and tell them whats going on as email and problem forms cant really be good enough?
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