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Lost Voice.

 
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Revproman
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Joined: Jun 01, 2005
Posts: 9

PostPosted: Wed Jul 27, 2005 8:29 pm    Post subject: Lost Voice. Reply with quote

I purchased 'Sylvia' yesterday off the Tom Tom site, I received an email confirming my purchase but no voice... where do I get it from ? I assumed they would send me the files or let me download them . All I got was instructions on how to install it... Can anybody help? I have emailed them but as yet no response. Sad
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Blackdog
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Joined: Jul 26, 2005
Posts: 15
Location: South Glos

PostPosted: Wed Jul 27, 2005 9:00 pm    Post subject: Reply with quote

Did you get an email from TT with a "(click here for installation instructions)" message?

That should take you to the TT site where you should see an arrow pointing to the word download.

If you click on that, it should open the download screen asking you whether you want to run or save the file. If you save it, you will have a zip file which you can then open at your leisure.

Hope this helps.[/b][/u]
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TT700 - Memory Map 2004 - NavMan iPaq
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Revproman
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Joined: Jun 01, 2005
Posts: 9

PostPosted: Wed Jul 27, 2005 9:33 pm    Post subject: Reply with quote

There is no download link there, It says "you can download the following voices" but then nothing . I think it may have crashed when it was sent because there are two errors on the page:

Warning: Invalid argument supplied for foreach() in /server/www/htdocs/cens/spm/presentation/voice/listOwnedVoices.php on line 117

Warning: Invalid argument supplied for foreach() in /server/www/htdocs/cens/spm/presentation/voice/listOwnedVoices.php on line 154

It must be them, I'll just will have to wait for their response, thanks anyway.
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Blackdog
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Joined: Jul 26, 2005
Posts: 15
Location: South Glos

PostPosted: Wed Jul 27, 2005 10:13 pm    Post subject: Reply with quote

Hmm, it does sound like the email they sent was corrupted in some way. It might be an idea to forward the whole mail back to TT so they can see the error message as you recieved it.

Best of luck

Blackdog
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TT700 - Memory Map 2004 - NavMan iPaq
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linrew
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Joined: Apr 05, 2005
Posts: 104
Location: leeds

PostPosted: Thu Jul 28, 2005 6:12 pm    Post subject: Reply with quote

hi

go to tomtom.com

login using your email address and password

click on my profile

and on the right under my account it will display your device and my services

click on voices - settings

and it should be there for you to dowload

suggest you download to your pc and then unzip it and make a back up just in case

hope this helps (i had same problem yesterday)

linrew :D :D
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Revproman
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Joined: Jun 01, 2005
Posts: 9

PostPosted: Wed Aug 03, 2005 9:46 pm    Post subject: Reply with quote

Hi, thanks for your help, but I have tried that, all it says under voices is "Voices", "No Voices" and "Get voices" and none of these link to the voice I bought. Whats more I have emailed Tom Tom 3 times now and have only received an automated response so I am a bit peeved to say the least, and I'm getting a bit bored with Tim and Jane !!!
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