frozen icn 510 and navman support

steev · Occasional Visitor Joined: Nov 23, 2004 Posts: 48

hi all, just to give the guys at navman a big cheer, as i heard some of you have had problems when contacting them. whilst installing sp1 to my 510, unfortunately something happened and completely froze my unit on the blue navmann car screen. nothing i could do would release it. i called navman technical support 24 hours later and one of their guys talked me through a procedure, and within 15 minutes he had my navman working fine again!
so its not all doom and gloom with those lads, credit where credit is due, they were excellent!!! :P

Simon1

That's good to hear. I've had to phone them once and I have found that you get a much clearer response by phone than you do if you email them.

bootruss · Regular Visitor Joined: Feb 17, 2005 Posts: 60

..i say again, after dealing with all the major nav products and helplines, navman are the quickest and best at dealing with customer problems. But do phone them!

ShirleyTemple · Posted: Sat May 07, 2005 8:28 pm Post subject:

So what did they tell you to do, just in case one of us gets the same problem?
_________________
Navman iCN 520

djmek · Regular Visitor Joined: Dec 23, 2004 Posts: 126

510new · Occasional Visitor Joined: May 08, 2005 Posts: 4

Does anyone have the phone number for the uk support line.

thanks

bootruss · Regular Visitor Joined: Feb 17, 2005 Posts: 60

01293 780500 if my sad lil' mind serves me correct.

...not that I dial it often you understand!

mike1977 · Posted: Mon Jun 06, 2005 12:32 pm Post subject: Frozen navman 510

Hi folks
I too have had a frozen iCN510, happens all the time it seems when putting in extra maps? Anyway, a nice man at navman sorted it and I hope to post the solution soon once I've written it down clearly.
Best of luck, Mike, Lincoln

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