How hard can a product code be????

fallyhag

TTG 300

I have follwed the TomTom upgrade link on their website and then entered the product code I have on the card I received in the box when I bought the thing a couple of days ago.

The trouble is that every tme I enter it I just get the following message:

"The Product Code you have entered is not a valid TomTom GO Product Code".

Has anyone else experienced this? Wot am I doing wrong?

Thanks in advance Smile

lbendlin · Posted: Sun Jun 26, 2005 11:57 pm Post subject:

Letter O and number 0 maybe?
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fallyhag · Posted: Mon Jun 27, 2005 12:01 am Post subject:

I wish it was as simple as that, but no Sad

I have noticed that I have not had to register my product code anywhere, could this be the problem?

I have registered on the website but it has only asked me for lame info.

Please help Smile

sgould · Frequent Visitor Joined: Oct 05, 2004 Posts: 1320

What are you trying to upgrade?

I don't think that there are any upgrades available for the 300 yet. You have the latest map. Anything else you buy will be "new" not an "upgrade".
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slast · Occasional Visitor Joined: Jun 24, 2005 Posts: 23

I had exactly the same experience, bought the TTG300 last Friday having thought I could then also get the Europe maps as an upgrade. HOWEVER what it says on their web site is misleading, apparently the upgrade is ONLY for those who have an earlier TTGo Not GO300 etc.

So the Product Code they are referring to is one from an earlier device than yours or mine. Disappointing, especially I needed a map of France urgently and the foreign SD cards also seem to be in very short supply Was able to get one quickly from totalpda.co.uk however, ordered by phone Sat a.m and arrived this morning.
Steve L

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