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TTN3 wont load

 
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Wingnuts
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Joined: Feb 05, 2004
Posts: 12

PostPosted: Thu Oct 28, 2004 6:23 am    Post subject: TTN3 wont load Reply with quote

Hi,

I have TTN3 with an Ipaq H5550 (128 SD inserted) running Windows 2003 CD4.2.

My problem is that it won't load.

When I insert the CD it auto runs, then as follows

Choose language - English (UK) - Next
Accept license Agreement - Next
Install TOM TOM Navigator - Next
Go online to activate - Next

Screen says "Preparing to install etc"

Then

"Unknown Device Architecture" - OK

"Cannot connect to your device"

Retry goes back to "unknown Device Architecture"
Cancel take you to

Install Great Britian Maps - Next

Now, whether I choose to install to Pocket PC or other location, then chosoe PC Storage Card Reader (CF/MMC/SD) it says

Disk Drive Not Found.

Click OK

Then back to Install Great Britian Maps.


This is driving me mad.

I have had this installed about two weeks ago and all seemed to be fine, but as I have SatNav in my car I was stupid enough to let the Ipaq battery run flat.

So I know that it works, just not this time.

Also, i have just written a file to the storage card, so I assume that is ok.


Does anyone have any idea's please.


Thanks in advance


Wingnuts.
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lbendlin
Pocket GPS Staff
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Joined: 02/11/2002 22:41:59
Posts: 11878
Location: Massachusetts, USA

PostPosted: Thu Oct 28, 2004 2:29 pm    Post subject: Reply with quote

ActiveSync must be fully functioning for the automated installation to work. Alternatively you can copy the CAB files (TTN, TTGPS, Voice) to the iPAQ and run the installation directly on the device.
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Lutz

Report Map Errors here:
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Wingnuts
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Joined: Feb 05, 2004
Posts: 12

PostPosted: Thu Oct 28, 2004 8:10 pm    Post subject: Reply with quote

Hi,

Thanks for the reply,

I think i am be a bit dumb here, but I cannot see any cab files on the CD, only Zip files.

Could you tell me which folders and any files not in a folder I need to copy to my Ipaq, and do I just copy the setup file and double click that to start the install.

Thanks in advance


Wingnuts


BTW the PPC is connected correctly to the PC and all other ActiveSync functions work correctly.

One day I might just sus out that you sign off at the foot of a page and not in the middle.
Also, I am running AS 3.7 and not 3.71, would this make a difference?
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lbendlin
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Joined: 02/11/2002 22:41:59
Posts: 11878
Location: Massachusetts, USA

PostPosted: Thu Oct 28, 2004 8:31 pm    Post subject: Reply with quote

You can get the cab files from the TomTom support site. they may also already be on your hard disk.
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Lutz

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Wingnuts
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Joined: Feb 05, 2004
Posts: 12

PostPosted: Fri Oct 29, 2004 9:50 am    Post subject: Reply with quote

I have looked on the TomTom site and cannot find anything relating to CAB files

Any other idea's, this is just crazy as it was working not so long ago.


Thanks in advance



Wingnuts
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nej
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Joined: Jun 16, 2004
Posts: 454
Location: London, Ingerlund

PostPosted: Fri Oct 29, 2004 10:03 am    Post subject: Reply with quote

When you install TomTom it does this "Unpacking files" bit - this is uncompressing the CAB files. These can usually be found in your temp folder (look in \Documents & Settings\username\Local Settings\Temp - in here should be two or three TomTom-named folders and in these should be the CAB files.
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Wingnuts
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Joined: Feb 05, 2004
Posts: 12

PostPosted: Fri Nov 05, 2004 10:08 am    Post subject: Thanks Reply with quote

Thanks for your help Nej.

I couldn't get TTN3 to load as you know, in the end I re-installed TTN2 ok, then TTN3 installed over the top of it.

Although I did need your advise as I had to manualy copy the map to the PPC.

Thanks again


Wingnuts
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